Jewish, so I got my Hanukah gift weeks ago: A NOS quad of 1960s Raytheon 5842/417A windmill getter tubes for my phono preamp! Heaven! Unbelievable improvement in the sound stage from the WE 417A I had in there. Tube upgrades always make me happy!
Kevin, I do not know what you are talking about, I did not defame ANYONE or Upscale.
If you are talking about a private message conversation I had with a member on this forum, he reached out to me and asked me about Pathos and I explained my situation and what I would do, which was to listen to the BAT (which you have in sale) and the Pathos. When he asked me if he should buy the Pathos, I told them that I liked or love (do not remember which word I used) Pathos and that that is why I am putting up with all the delays.
I also told him that he should buy the Pathos, which he did, BUT that he should be aware of all the delays and that if the Pathos breaks he might be out for a long wait to get it fixed based on all the delays I experienced with the 2 racks and the amp.
I have not once recommended anyone not to buy from you, I have always recommended to those who asked to buy a Primaluna, or any of your products that I feel I would buy.
This and only this time I explained the delays because he was concerned about the service about Pathos after the sale and HE asked about it.
If you want to make a discussion I had in private with him public and you want come after me accusing me of defamations then that is fine. I know I have not lied about the situation or defamed anyone, much less by name.
Further more I told him that in no way or shape I was saying that Upscale was bad, but just explaining my that experience with the racks and the amp was not good.
You might disagree, and I respect that.
If you want I have no problem posting the message I sent in private to him and all the documentation I have to back every word I wrote in that message to him.
Just let me know how you want to proceed, because I am not going to stand here and let you put words in my mouth and accuse me of my 2-3 week email update request delaying things for everyone else after you have been 3 months past your 2 week promise for the racks and the already late on your 2-3 month timeline for the amp; all which have been already paid for 3+ months ago.
I will stop now, until you tell me how you want to proceed.
Nothing audiophile this year, as I have reached stasis for the time being. Also just had the kitchen remodeled and my wife retires in 2022, so not really willing to spend more money until we know what this year brings.
My wife has long given up on getting me anything. Birthdays and holidays are always "what are you buying yourself"? She's very nice about asking if I am enjoying my self purchased presents after the fact!
I traded my MC 275 amps in for a MC1502. Also received some vintage albums from my wife. This music was from my high school days that just seems to stay with me the most.
Just got a March Audio P502 power amp, from right here on Audiogon! Super excited for all the extra power in glorious new Class D. Will hook it up tomorrow and listen to a boatload of music.
@astolforWhile I appreciate your note, it hurts having my business and employees defamed and misrepresented here on this forum. And you did that. I can copy pages and pages full of e-mails and text messages to you. How can you say silence from Upscale Audio? Does Kat deserve that?
You have been treated with the utmost respect. We have checked on your order constantly, and updated you.
The rack went from Switzerland to France, where a container was being filled, then shipped. I can't change that and the worldwide shipping crisis. None of this constant drama will make things move a day faster. What it DOES do is slow down our response time to others during a Christmas where there are epic shortages and EVERYONE's waiting. I told you I bought a rack and it took four months. I was unhappy about it, but I didn't go out and say things that aren't true about it.
I'll put you on the phone with the regional VP for the importer. She'll tell you what you already have been told. What she will do, only because it's for ME, is drop ship everything to you so it doesn't have to come here first. Something they never do, but I asked for a big favor.
The boat with the amp is SUPPOSED to be in port the 2nd. Our import guy has been excellent in getting containers off and to us. But I am at the mercy f the longshoreman and have no control over them. None of it. Nothing you or I can do to change it.
Regardless of all that, please don't go on some forum and say stuff about Kat and my company. She doesn't deserve it, and neither do I. If Kat saw this she would hit the roof. And I would support her.
This forum amazes me with the stuff people say. It's really incredible.
Signature 10 turntable, Satin Burl Walnut finish. With Pro-ject phono amp and recommended Sumiko MC cartridge. Wife said if I wanted that I was on my own, thank you dear. Should be here in a month or two.
Nothing Audiophile in nature, I only trust myself for such things....however, what I did get is very nice. I did set up a small system, including a turntable, for my daughter. It makes me happy that she can now enjoy what I do, albeit, on a lower level. It was great fun configuring the system and setting it all up for her.
Several nice orchids to baby and coax into blooming. Not audiophile I know, but very cool and very appreciated. Audio purchases coming soon now that I am off work for a couple months (landscaper). Dac and phono stage first up I think. I have a few things to sell off.
I did purchase a new REL t9x recently so i guess we can say it was an early Xmas gift to myself. Working out very nicely btw.
i was blessed to give away some D2D and 45 rpm vinyl and my lovely wife and i have a glassblowing workshop to attend as a mutual gift. Got some stargazing planned for Joshua Tree in the coming month.
@astolforSorry for any delays on the Heritage Astolfo. I think you know we care, but you have a request that we are filling and everything is slow. We've been right on it.
Solidtech is another matter. I was going to buy one myself but the company is not going to do well here the way they structure making purchases by end-users. It's way to difficult to sell. The net result is the importer gave up on it. I suspect you told Kat exactly what you want? If so I can try to contact them at the factory.
I took on Pathos as the importer because I love it the product is so amazing in every way shape and form, but they are truly artisan-made and slow. Other importers would not invest in inventory and also were not technical enough to explain just why their product is so unique.
But I want you to know we do care. I'm never on any forums...ever. But happened to see this. Have great new year. Kevin Deal
I was hoping to get my Pathos heritage that I ordered 3+ months ago and the 2 Solid-Tec Reference Rack of Silence but nothing but silence from Upscale Audio.
I contacted Solid-Tec buy they washed their hands. Buying in the USA is a nightmare, it is like nobody cares.
My partner got a Techdas AF one premium with the titanium platter, that was set up On the 23rd with a Etsuro Gold.
It was an awesome Christmas, there were just a few presents for her but nothing major, after everyone left I asked her to listen some music with me and she got so happy when she saw the TT.
it is an incredible turntable
Used pair Legacy Aeris + Wavelet+ Iv2 Being delivered by elves stuck at the Canadian border for some reason.... and a cool little gadget called the ITARGET
Richard Gray 600 power conditioner and holy crap! Absolutely changed my system's sound for thr better. Bass got deeper and cleaner. Highs opened up and detail improved. And all I plugged in was my power amps and speakers (they have integrated powered subs). Need to get another one for the main rack to plug in the preamp, phono stage, and DAC.
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