What sounds a "lot better" to one person doesn't mean the next person will hear it that way..Never heard your amp but have heard the big Pass monoblocks & found them to be a touch cold to my ears,reminding me of an older Krell I demo'd once..
I am also dubious of ANY salesman proclaiming "much better"sound when he's pushing a high commission piece..If your happy with the current sound I would Pass(pun intended)on a $300.00 demo........If the difference is that much,they should be willing to demo it for free!
Quandary
I’m really happy with my system. However when a technician, who is also a salesman, came to my house for a stereo repair he complimented my set but said it would sound a lot better if I switched out my Benchmark AHB2 amp (which I think is great) for a Pass 30 wpc class AB amp. He offered to let me hear that amp in my system so that I could decide for myself (at a fee of $300.) The only problem is he doesn’t have the 30 watt amp in stock but would have to demo the Pass sound with 60 watt monoblocks. He assured me that with my very efficient GoldenEar Triton 1 speakers the 30 watt amp will almost have the the same quality.
Do you think I can honestly judge how the smaller amp will actually sound? Or should I cancel the demonstration (and save$300?)
@rvpiano states, "I'm really happy with my System" What more is the Goal. For me such a statement means the end sound I experience, as I don't do too much with the capturing of ones thoughts with a aesthetic. Function before Form is how my Audio Tools have evolved. Additional to this, I have been demo'd numerous systems beyond my own, where a selection have been undoubtedly containing devices, I am certain would be beneficial to try out in my home system. I have at present a short list of devices to achieve home system demo's off, with the intention to learn how these devices work to produce a alternate (not better/bettered end sound). There is not a device out there that I sense can be brought home to be used, that will change the way I enjoy my system as it is at present or even in earlier guises. Creating an alternate end sound, does not mean for myself the change heard is able to be more enjoyable, merely just a expansion on sonics I am exposed to, as result of the influence of a particular electronics selected for a device. If one wants to part with $300 to experience different end sonics produced in their home system, I suggest the supplier of the alternate devices is encouraged to bring along more than one device only. At least the end experience will be a broader understanding than what just one device will do. FWIW, it will usually take a longer period than a few hours of exposure to a different electronics device to fully realise the value of it being added into the Signal Path of a very familiar system. |
$300 to listen to gear that someone is trying to sell you and they don’t even have the amp they are recommending? For me, that would be a no go from the start. I own a Pass XA25 and think it is a great amp. I would have a hard time trusting someone who told me that I should try something else they thought was much better and wanted to charge me to do so. |
$300 just to demo the amp, and it’s not even the right amp??? You gotta be kidding me. The prospect of making a nice sale should be plenty for him to let you try the amp for free especially if he’s really so damn confident your system would “sound a lot better” with it. The $300 fee is just pure greed and frankly insulting as you’re already a paying customer of his, but apparently he’s is unwilling to put his money where his mouth is. This guy’s sure got a pair, I’ll give him that. I’d tell him to stick his absurd offer up his Class A hole (if the amp puts out 30Wpc it’s Class A, not A/B BTW). |
@soix +1 |
This sort of thing is situational. If you have been a good customer and they have reason to expect that you would make a purchase if you like it, this would seem like a too high charge. If the fee were refundable if you make the purchase that is another story. It might take two people to deliver and set up the amp and they would have to give you a reasonable amount of time to audition. Their cost might actually be close to this charge. You might negotiate a lower charge and explain that the lower charge means both you and the store have some skin in the game. |
The demo cost is $300 and not of the amplifier being proposed for your speakers. This when you were not considering a change in amplifier until a salesman suggested it. Not worth it in my opinion. If you were interested in trying a Pass amplifier with your speakers I would ask for a demo of an XA-25. One could bring one home and place into their system on their own, |
Since they came out to provide service for you and apparently were competent, you may need their services again in the future. I wouldn’t burn the bridge but simply kindly decline their offer. Paying to hear an amp(s) that isn’t the one you would be buying seems a total waste.
Now, if in the future they do have the amp you would consider, the $300 question would need to be revisited BUT whatever audition fee you agree on would need to be deducted from the sales price if you buy. As we age and lose some mobility we are forced to rely on others more. It is reasonable to pay for help provided but this one makes zero sense. Bringing you a 70 inch tv to see if you would like to buy a 55 inch one later benefits them a bit ($300 minus labor for their employee, one trip or two?). I don’t think it does anything for you except prime you to pay more than you want (up selling). The sales manager is probably hoping you would go ahead and buy the monoblocks so you’re doing the right thing in asking for advice. Don’t burn the bridge but don’t trust too much either. |
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If $300 is not an extreme burden for you, I'd give the new amp a try. The fact that you are very happy with the Benchmark doesn't mean you couldn't be "happier". I'm ecstatic with my B&W 804D3 but would love to hear the new SVS Titans in my system. Just part of my "Explorer" DNA. Also: Pass XA-25, Jadis I50, Wireworld Eclipse 8 speaker cable, Mola-Mola DAC, etc. |
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I am really conflicted now. Evidently weak-minded. When I read the negative posts I was all set to ditch the audition. Now that I read positive remarks, I’m not so sure. |
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I would like to add this to my comment...A "Class A" amplifier, compared to Class A/B,even as good as the Pass might be,is a whole different animal..IMO Class A solid state is ABSOLUTELY at the pinnacle of solid state amplifiers..They do indeed offer EVERYTHING you read a good tube amp offers,including increased staging & imaging,the naturalness of tone & the organic fundamentals of notes.. |
Only one day in and the "really happy with my system" is now looking to be "really happy with my system" ????? The Technician being also what seems to be a well honed Apex Predator new how to cast bait / bait the trap and lure the prey in. We have choice, and with such, an external influence is a critical part of the controlling factor, resulting in the pain of decision making that follows. Aristotle Wrote on such a subject 'It is clear that choice is neither simply wish (boulēsis) nor belief (doxa), but belief and desire (orexis) together when as a result of deliberation they are brought to a conclusion. |
For the $300, he was bringing over a pair of mono amps....2 X 100 lbs. A lot of work, imo. Not fair however, because the mono blocks would have enough characteristics to be different than the single chassis amp. I had an XA 25 here on loan from a friend, and I enjoyed my LSA GAN 350 (which I modified a bit), more. In fact, he sold it and got a pair of Gan Class D mono amps (with the tube looking things, lol), and have not looked back. Meaning, it is up to the individual, and what their tastes and likes are. I happen to have liked the Benchmark pre, but not the amp, in my system. I'm kind of thinking like Ralph of Atma Sphere, that Class A power amps are nearing their time, as well as tube power amps (tubes for me ended many years ago). It is all up to those characteristics in amplification (and any components) that the listener enjoys. My best, MrD. |
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To those who say (some in a snarky manner) that I am being tricked into this purchase by a diabolical predator, let me say I am aware of the seduction. Nobody is more gullible to suggestion and at risk for deception than an audiophile. That’s why I created this post, to see what others had to say. And I must say there are a myriad of opinions. |
It's one thing if you were actively looking at that amp to purchase - even paying $300 for an audition could well be worth it to you compared to buying, not liking it, then having to resell. But then you weren't actively looking. There could well be other amps out there for you to audition that won't cost $300 to listen to, and that you may like equally well. As long as your willing to lose the $300, go for it. That could well be a bargain compared to not listening to it and having the "what ifs" keeping you awake at night. But you could also check around for other shops that may have a loaner program
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@rvpiano , I can only speak for myself, but I would not pay $300 to audition the monoblocks that were not the ones that I was going to buy. Honestly, I think I would have a hard time seeing my way clear to paying $300 to audition the equipment that I was thinking of buying. However, I assume that in the event you did buy the equipment that you were auditioning the $300 audition feen would come off the price? I think I got the impression from one or some of your posts that you live in NYC? And with no sarcasm intended, I suspect things like dealers bring equipment over to a clients home for audition is probably different there then in other places? |
The fee to bring the amplifiers over to audition might be worth it if you can leave them in your system for a few days to get a sense of how they will sound in your system. The fact they will deduct it if you buy is fair in my opinion but I am a Pass owner, an Aleph 5, 60 watt per channel class A that sings devine with my Watt/Puppies. Personally I would give it a shot, the only downside is you might want them and it is a big purchase but I have a feeling you will enjoy them quite a bit. |
Most shops that do offer home demonstration will do so only with customers they are familiar and can trust. They will help you load it in your car, but beyond that, it would be a big imposition to expect them to set up in your home on the hope of a sale. The crediting to your purchase price the fee for the demonstration is what I expected. The question is whether $300 is reasonable. If they give you enough time to seriously audition the amp, I think it is reasonable. Ideally, they would leave it for a few days and return to pick it up. |
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@rvpiano not talking you into this deal. But the XA30.8 is a great amp and with your tube preamp you will have fatigue free listening. If you can get a hand setting it up, buy used. The XA25 should be great as well. I respect benchmark but am not a fan of their house sound. It’s a personal choice. The XA30.8 operating temperature is about 104-107 degrees Fahrenheit. If heat is a consideration. Other than that I can’t think of any other drawbacks. Don’t worry about power cords. Whatever you’re using on benchmark should port over just fine. If not then the stock cable will hold you over as well.
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Honestly, I wish more dealers would offer this kind of service. I would gladly pay the $300 to hear a new component in my home (with the understanding that the fee would represent the extent of my obligation should I not decide against future purchase). How many of us have bought a component and then determined it’s not what we heard at the dealer? Seems like a small price to pay.[ |