No!
Shipping speakers from West Coast to East Coast
About 3 weeks ago I paid for a pair of large floorstanders speakers. The demo pair was at a dealer and I added $500 towards shipping. Of course the large speakers have to be shipped by freight and probably would cost a lot more. I told them that I would add to the $500 towards shipping, but they have to let me know how much $. Well, three weeks have passed and the speakers have not shipped. I called the dealer last week and I was assured (again) that the speakers are packed and ready to go, but they have not found a reliable shipping company. Hmmm, you would think that a high end dealer that receives large speakers would have an agreement with at least one freight company to be able to send out equipment to costumers that are not local. I know that the audio store is in the process of moving, and that might have impacted the shipping of products. Bottom line is that I paid in full and the speakers are sitting in boxes (I was told) in the dealer's store and I still don't have an update. The dealer has plenty of positive feedback and I don't doubt that they are keeping their word, and also that they're busy with moving. Is it unreasonable for me to ask for a refund?
I shipped speakers across country a couple of years ago through uship https://ship.uship.com/lp/freight/?nis=2 Prices were very reasonable. |
If you've no feedback after 3 weeks, I'd go take possession of the boxed units and shop the suggestions posted above. If they accepted any $'s for shipping, I'd park self in whatever store they're in or still coming out of until I got that check. How is the rest of your belongings traveling, or are you a minimalist? ;) |
I have also used https://www.cratersandfreighters.com/ to ship my Apogee Slant 8's and they did a fantastic job! They have terminals all over the country. |
Bummer. Gets irritating patiently waiting on a luxury item that is bought & paid for.. especially when you've already coughed up a decent amount for shipping. I think 3 weeks is ample "understanding" time given for his move. Due to it being a luxury item I get that the speakers aren't a life or death matter but the part of your story that sticks out is the excuse or reason for the delay. Can't find a legitimate shipping/freight company? Well that is just insulting. Like others have mentioned I would take the timetable approach. Giving them X amount of days to ship or full refund please. Worst case scenario is you could probably set up the shipping yourself..& maybe ask for a minor discount for your time & aggravation. Let them know the words of West Coast legend Big Worm..& that playing with my money is like playing with my emotions. |