Wilson not delivering speakers as scheduled

Sorry. I was being sarcastic. 

Tunetots are equally as difficult to obtain presently.

Maybe you Should have orderd a pair of Tune Tots to hold you over. Probibily would had them within a week.

On the other hand, maybe by the time your speakers arrive they will be the upgraded Mk 2 version instead of th originals you ordered.....

I can relate; been waiting on a pair of REVEL Salon 2 sine June.....

I don’t know what Wilson Speakers you ordered,Precision audio video in chicago has plenty of stocks, Albertportis  is the guy selling them,you can see his name here on audiogon.

At this point, everyone should be aware of supply chain issues everyone is having.  I recently learned that a driver manufacturer I am dealing with has a six month back log on drivers.  Order (and pay today) and they will deliver six months from now, fingers crossed.  

I don't deal with Scanspeak which is who who Wilson sources most of their drivers from but I can't imagind they are imune to the problems that everyone else is having.  And all of Wilson't drivers are customised so it is not like they can just see if Madisound has stock.  

The dates manufacturers provide are based on the dates they are getting from their suppliers.  If these slide, their dates slide.  It is not a good time to be producing things.  

Believe it or not there is a world wide shortage of sand. Many of the wineries can't get enough glass bottles for their wine.

Delaying deliveries is another way of creating and maintaining brand value.

All top money products are made in less numbers than are demanded.  It keeps prices high.

I guess about half the price of Wilsons is just for the name.

Many companies that depend on chemicals can't guess when they will have the supplies needed to make their products.  Now try to make that guess when you also use several other building materials that are unpredictable.  Wilson builds some of the most complex speakers I have ever seen or heard.  That's a double edged sword right now.  That had always been their biggest advantage until now, when it is also their biggest disadvantage.  I'm waiting for something, not from Wilson, that I ordered a year ago and all that is preventing it from being built is glass, and that's literally made from sand.

@rok2id A couple of years ago I bought the Polk Lsim 703’s new for like 450 bucks since they were being discontinued. I had no need for them but just wanted to hear them. I sold those earlier this year so I don’t have them for direct comparison but the legends and the reserves are going to have quite a bit more resolution and detail while the 703 are bit darker and warmer. Low end and mid bass punch were also impressive with the 703’s but the L200's, which are comparable stand mounts, beat those pretty handily based on memory.

feel free to PM me if you have any additional questions. Hope this helps.

 

Excellent response.  You answered all my questions exactly.  My room is about the same size as yours, and I was worried about the bass response of the L600 being a little too much.  Thanks for differentiating between the R and L series.  It seems to be as I thought.

I currently have the Polk Lsim 705.  Before them, I had the Polk Lsi15 and then Polk LS90, so I am a Polk guy. :)  Before then, JBL.

Thank You

Cheers

 

 

@rok2id  I have listened to a number of the Polk's including the L200, L600 and the R500. I think they are all fantastic and I would have kept the L600's but the bass response simply overpowered my room (13' x 17'). Big, big sound and the ring radiator tweeters are wonderful. All of them are very punchy and slightly warm, with BIG and DEEP bass response. The Legend 600 was slightly fuller sounding through the mid-band but not by much. All are very revealing. Imaging is very good.

After listening to all three I ended up with the Reserve 500 based on the bass response in my room, the big sound it makes and the detail and resolution without being at all bright. The looks of the Reserve line are fairly utilitarian but the Reserve and the Legend series use the same drivers and components, it really boils down to aesthetics between the R's and the L's. Detail and resolution have never been Polk hallmarks in the past but my goodness these tweeters are good in that regard. Price is insane for the sound you're getting in my opinion. The Reserve 500's in particularly have incredible bass extension but texture and definition aren't the best but in no way bloated if set up properly in the room.

I currently have Dynaudio C1's, Yamaha Soavo NSF 901's, compared the Buchardt S300 and recently owned but did not do a direct comparison with JM Lab Micro Utopias and JM Lab Mini Utopias and I flat out prefer the Polk's. Keep in mind though I'm using pretty muscular amplification with them, PS Audio BHK 250 and PrimaLuna Diaglogue Premium HP amp wit KT150s. Both are good with both lines (except the PL and the Legend 600's, not enough gitty-up particularly in the bass) but in my opinion the Polk's want grippy solid state power.

I'm probably as much of an audio snob as most and I would have never considered Polk's as my primary speakers. Not sure I still do and I wouldn't call them my dream speakers by any stretch (still thinking of Wilson Duette MK1's in the future) but I'm very happy with what these things can do regardless of the money spent. I would call them fun speakers, by no means reference speakers but stunning for the money.

To keep from hogging up this thread feel free to PM me if you have any additional questions. Hope this helps.

 For what it’s worth I got a pair of new polks in two days.

If they are the Reserve or Legend series, I would like your thoughts.

 

Cheers

@artemus_5 

Good analogy.

So THAT'S why Wilson has an order back log. 

@ozzy62 
I'm amazed when the obvious goes unseen,   denied & then the witness ridiculed. I remember trying to point out something to a dog and they just looked at my finger.
kinda like battered wife syndrome. Get the he** beat out of you on a regular basis but always defend the abuser when someone calls him out. The abuser loves & depends on  the defense of his victim to cover up his bad behavior. Besides, he promises nice things for her if she will keep the cops away

Both of you are welcome to explain all you like about our current situation. I'd love to hear your view points.

"Welcome to communism, get used to it."

-------------------------

"I'd probably incur the wrath of the mod if I actually were to say just how stupid this comment is. So I won't".

Can I?

someone cut class during poli sci 101

Just for clarity, Totalitarianism is more like what we are facing. Similar, but different.

@secretguy +1 Supply chain was a mess prior to the pandemic and COVID just made everyone more sensitive to the issues.

Nothing to do with communism. 
Could get on my soapbox but I will refrain as it will piss many on both sides of the spectrum off. 

11-09-2021 7:35pmWelcome to communism, get used to it.

-------------------------

I'd probably incur the wrath of the mod if I actually were to say just how stupid this comment is. So I won't.

Thanks all for the therapy!  Wilson are now saying the issue is with glue/adhesives.  Evidently they aren’t using Elmers.  I think the issue is more about setting expectations and being honest about the rate at which they are able to fulfill the orders they take, the same applies to their dealerships.  They generally take a 50% deposit.  Had someone kept their deposit invested in a DOW index fund from March to November, they would have grown it by 13%.  Suggest anyone ordering a new pair of Wilson’s try to work an agreement for a 10% deposit and add a few months to the planned delivery - that should make for a happy buyer.  This assumes of course that like me, your a fan of the Wilson sound.

Guess I'm lucky, but I just got my new Wilson Sabrina X's a couple weeks early.  I imagine supply chain issues are a large part of any delay.  Could be some of the special composite materials they use all the way to paint.  I live in Texas and the winter storm we had last year is still causing chaos across the US as far as supply chain issues.  We've some of the largest chemical / petrochemical manufacturing plants here.  They still have not caught up with the backlog.  

When I purchased my Bryston amp this past summer my dealer told me immediately that there was going to be a long delay. The dealers know the situation w/the companies that they represent. 

Yeah man...makes you want to throw your drink across the lawn, ya know?

Supply chain?

Welcome to communism, get used to it.

LOL

Welcome to communism, get used to it.

i think we all know that in high end audio there are two prominent business models for equipment makers

dealers, and direct sales

those using the former, traditional model should/would rely on dealers to the customer interface, as most customer service (installation, demos, returns etc etc) are provided to the customer by the dealer - wilson belongs in this category if i am not mistaken

then there are some modern and/or smaller companies trying to cut the dealer (and their percentage) out of the chain (some well known ones, schiit, buchardt, nuprime, mojo, denafrips and so on) -- in that case, the company bears the burden/obligation to interface directly with the customer (or to leave them under-served in order to pass a along substantial cost saving, as the case may be...)

of course, for some high ticket companies with a traditional dealer network, the owner/maker may still reach out to some customers directly, as an added nice touch, but that can be a plus or a minus (and often may in fact not be welcome by the dealer, if the dealer has a lot invested and a lucrative history working with and pleasing the customer)

@ebm,
Yes, it is the result of Pandemic slowdown, but if I were running a company, especially a bespoke company like Wilson, I would be on the phone to each customer with an order explaining why their speakers are delayed. And, given the price of their speakers-even the entry Sabrina, I don't think it would be more than a few hundred calls or emails.
Nothing shows that you care about your customers than personal outreach.
B

Its Pandemic slowdown chill out.

If a company misses a promised delivery that you accepted and were willing to live with, the order should stay in line if the buyer so desires
but the deposit should be returned. In full. Maker has failed on his promise thus has lost credibility and in no position to ask for your consideration.

Now that we understand that lockdowns, shutting business down, etc. was completely unnecessary, it seems that this was all self induced madness. Now the consumers are paying the price with inflation, shortages and long delays. Such a terrible situation that could have been avoided.

Oz

"Wouldn’t that be the role of the Dealer, not the manufacture?" 

I would agree if Wilson is in fact giving the dealers that information. I can imagine calling the dealer and them saying "we haven't heard a thing." Or maybe they are fully informed, I have no idea, but I tend to agree with gdnrbob, Wilson is the one with the supply chain issue and or labor issue, they should reach out to its customers or at least send that information to all the dealers for distribution if they aren't already. The price of a Wilson speaker should include that level of service even when things aren't going great.

Yet, it would be to Wilson's advantage to reach out to prepaid orders and explain the situation. And, considering how expensive those speakers are, I think it should be a given.

Wouldn’t that be the role of the Dealer, not the manufacture?

Yes. I ordered Wilson DAWs in early summer and they were delayed, with the delivery took place in October. I was told that Wilson had been waiting on some of the metal parts at the back of the speaker - I would guess a delay from Asia.

Yet, it would be to Wilson's advantage to reach out to prepaid orders and explain the situation. And, considering how expensive those speakers are, I think it should be a given.
B

Cgtomash that excellent post that explain problem and what going on very good. It bring tear to my eye when explanation succinct such as this.

With the state of the world since the pandemic began, manufacturing and delivery in almost every industry has been affected by delays due to shortages in getting certain materials. So the manufacturers all the way down to the consumer, be it individual or a business, are being impacted.

I ordered mine in late June and go them in September…..I even ordered the white which was a longer lead time.

I believe Wilson is a lot of composites in their speaker enclosures. I have heard that there is a severe shortage of the reason used to make these materials right now.

The company I have making some speaker enclosures for me has been waiting for many months to get the composite material necessary due to this issue. 

It is only going to get worse and prices are going to skyrocket as transportation costs increase. 

I can wait 6 months to 1 year if I really like the speakers, and if they won’t charge my credit card.Parts shortage is a big one.

Shouldn't this thread be titled "Will Wilson survive?" Worked for the thread about Magnepan.

easy does it mozartfan, this isn't a competition.