Wilson not delivering speakers as scheduled


Anyone else having a difficult time getting their Wilson speakers delivered as scheduled?  I ordered a new pair of Wilson’s in March and was told I would have them by September.  It’s mid November and speakers are still not delivered nor likely to arrive soon.  Anyone ordering speakers from Wilson, take note, add 3-6 months to whatever you are told!
besonic

Showing 2 responses by gdnrbob

Yet, it would be to Wilson's advantage to reach out to prepaid orders and explain the situation. And, considering how expensive those speakers are, I think it should be a given.
B
@ebm,
Yes, it is the result of Pandemic slowdown, but if I were running a company, especially a bespoke company like Wilson, I would be on the phone to each customer with an order explaining why their speakers are delayed. And, given the price of their speakers-even the entry Sabrina, I don't think it would be more than a few hundred calls or emails.
Nothing shows that you care about your customers than personal outreach.
B