I just purchased a brand new Equi=Core 1800 from Paul (Mark's Grandson) and everything went well with the transaction. I sent PayPal payment on 8/1/18 and he shipped the same day and sent me a tracking number. He said that his Grandma (Mark's wife) had just finished building and boxing the unit the day before.. I received it on Monday and it was brand new and perfect as stated. It's in my system right now breaking in and sounds amazing. I was skeptical pulling the trigger on this purchase after reading all the recent posts regarding the issues people are having with Mark and CPT. I was also concerned about buying a product from a company that is currently in limbo and may or may not be in business in the future to support the product should I ever have a problem with it. Before I sent payment I called Paul and we discussed my concerns which helped me relax a little bit but I was still very nervous when I hit that send payment button on the PayPal site. The price was really good and he included a free Super Stroke power cord which I think was normally a $99 upgrade with the purchase of an 1800. I feel for all the people who prepaid for Deep Core units and never received the product or a refund. Hopefully the sale of CPT will go through and the new owners will honor these previous commitments to everyone's satisfaction. |
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@gdnrbob, Marks grandson Paul’s A’gon name pajjohnson |
This is crazy, I paid Mark extra to change my deep core order to an equi 1800 back in May and have been getting the run-around ever since. He even gave a story about how he wanted the extra money to buy a mother's day gift for his wife and that he had equi 1800 units ready to ship. To find out they are taking new orders and shipping while simultaneously ignoring mine is pretty infuriating. |
Mark this is disgraceful that you took money from people and are selling new product through your Grandson without taking care of those you owe. Sad that you morals are so low to involve him in these lies also. Here is an orgional ad for a Superstroke cord. Your Grandson claims "I have 6 1.8m SuperStroke cables. Brand new, I have no need to keep these extra cables." Questions for the sellerJul-14-2018How long ago were these purchased? Thanks, Ray"I purchased them a couple of weeks ago to use along with a new system."https://www.audiogon.com/listings/lis92221-core-power-technologies-superstroke-ac-cables?show_listin... |
I have an 1800 I purchased directly through Mark. I was in contact with him right away after receiving it to let him know that it hums quite loudly intermittently, like you can hear it 30 feet away, and he assured me a replacement would be sent right away. I'm guessing that was 4 - 6 months ago now. Still waiting, contacted Mark multiple times and the unit was always just about ready to ship. Was contact by the transition team to confirm I was owed a replacement, I told them yes, never heard another thing from them. That had to be at least 2 months ago now. I also had 2 other power cords I was waiting on. I've pretty much given up at this point. I know Mark is having health issues, and I truly hope it all works out well as it possibly can for him. Relative to the transition team, the complete lack of communication is just unprofessional and I have a very hard time imagining myself being a core customer in the future. |
I also have an 1800 that up purchased a year and a half ago. Very sporadically mine will hum, but not much. I also contacted Mark immediately and let him know. I too was promised a replacement unit. I never got it and then we immediately went into the Deep Core saga. Anyway that sucks for you and I hope it works out for you. I purchased a 300 watt unit from Paul after the disaster. Mark assured me this unit would be a perfect for my integrated tube amp. Well, my amp draws 2.9 amps and the unit is capable of 2.5 amps. The circuit breaker keeps tripping. I guess I should’ve researched it a bit more. At this point I’m going to order a larger transformer and breaker. Anyone have any info on the balanced transformer as in mfr?? |
@luvrocking My 1200 also used to hum off and on then I figured out it seemed to only hum when a curling iron was in use. I discovered that it was indeed the curling iron and now I know it never hums unless the curling iron is on. Now that I know what it is it is no big deal. It never seemed to degrade the sound much if any at all .though. If not a curling iron it could be some other odd thing hooked up in your electrical system somewhere. I hope this may be the case and you can track down the cause. |
@tuffy72561 This is a huge help because I was thinking it has to be a use related issue being the fact it’s so sporadic. I’ll have to pay attention to what is being used next time it happens. Odd though that a dedicated line would still give this type of issue. Maybe this is where the Deep Core would come in to play to filter this type of noise out. Thank you much |
Many transformers will hum under certain conditions. Really good quality ones, produced under high levels of QC, usually don't. A lot is in the QC. If the winding is a little "off", an individual example of a brand with a generally good reputation may still hum. I think that's why they thought they could solve the problem by sending you a replacement--if only they had. |
I was speaking with Mark via phone about my 1800 and the additional power cables I ordered. In that conversation he apologized and said he was having health issues and had been in the hospital having testing done and was hoping it wasn’t cancer, but followed up by saying there was a history of cancer in the family. Next thing I know the communication completely dropped out, and then I hear the company is being sold. I truley hope he just decided it was it was time to call it quits and isn’t fighting a major health issue. |
There is a saying (now): "No news is bad news" I was promised a refund and an email last Monday. Nothing. This cancer thing is another ruse. I have cancer and I am still alive and doing as much as I can in a day. This should not stop him (or Kemper Holt (KH007) from communicating to everyone being owed a refund. When are we getting our money? I am in communication with a couple of US authorities State and Federal authorities to progress my claim. |
---I am in communication with a couple of US authorities State and Federal authorities to progress my claim---- amg56 Good move. This is what we all should do whether or not you are owed a refund. He gives bad name to this exciting hobby. I am recovering from stroke and music is my relaxation. I have never for once cried on this forum how Mark is depriving me of my source of happiness. In the past on telephone conversations I begged him to return my original power cable because of the unique amphenol connector. If he has done that, I was ready to kiss the cpt300 that I paid for goodbye. Always full of apologies and very convincing. Since he has decided to show that he has no heart, I will go to any length with him until he is taken out of society and put where he belongs. Never met a person that always use his health to get sympathy while at the same ripping honest people out of their hard earned monies. Fellows go read all his postings and you will come to the conclusion that he is a Class A con man. He has no heart and deserves no pity. At least not from me. He is trying to buy time so that after a while most of us will give up and move on. Not this time Mark. Your cup runeth over this time buddy. The dance just started. |
Breaking news: EXOGAL Acquires Core Power Technologies Product Lines For now, please direct all inquiries as follows: INFORMATION: COREInfo@exogal.com Sales channels for these products have not yet been determined. Those decisions will be made in consultation with our dealers and distributors and announced later. At this time, sales will be direct from EXOGAL using the above email address or via telephone at 651-964-0698 ext 1. Customers currently in a warranty or support process should continue to work through the Core Power team although EXOGAL will be available to help resolve any issues during the transition. Any customer with new warranty or support issues should contact us directly via the above email / phone. EXOGAL is not acquiring Core Power Technologies, LLC, the company, which will remain as a separate entity located in Colorado. EXOGAL is solely acquiring the assets and products for the Equi-Core and Deep-Core lines, including the brand names. |