Krell Moves to new location


128x128hiend2

Yeah generally no mandate for private companies to have a Board of Directors, although it  can vary by state as to what functions a company must have. In a situation like Krell has gone through, I'm not surprised Rondi did not constitute a Board. I think it is also mute reinforcement that Bicking or any other investor did NOT have a significant financial interest in Krell. Invariably, someone putting  money into a business or someone with substantial ownership wants a Board and someone looking out for their financial interests.

@jea48 Kristopher is alive. I emailed him awhile back but he never responded. Owns auto repair shop.

Yeah generally no mandate for private companies to have a Board of Directors, although it  can vary by state as to what functions a company must have. In a situation like Krell has gone through, I'm not surprised Rondi did not constitute a Board. I think it is also mute reinforcement that Bicking or any other investor did NOT have a significant financial interest in Krell. Invariably, someone putting  money into a business or someone with substantial ownership wants a Board and someone looking out for their financial interests.

I’m sorry, but this is not how to run a company. How many customers shipped components needing repair to Krell before the doors closed? And how long must someone sit in limbo while the legal process continues. I’d hate to be someone who’s sitting in limbo not even knowing if their item or items is even going to be found! How is it Krell owners didn’t have their affairs in order before this happened. This is what not to do if you own any company!

This is one of the reasons I've started steering clear of these boutique audiophile companies that are one owner shows. Granted Krell had almost 50 employees compared to some companies that are 1-2 man operations. If the owner has a health issue or dies you are basically screwed. 

@willywonka if Krell would release their service schematics to third party technicians, servicing Krell products would not be an issue. 

if Krell would release their service schematics to third party technicians, servicing Krell products would not be an issue. 

Absolutely, one hundred percent. It is time Right to Repair laws are passed in all states to give folks back the control over how and where to have their gear maintained - gear they paid for and own. It is time rogue companies are put back in their place.

@willywonka I see your point, but that essentially makes you a Harman / Bose customer

 

@jea48 Arnold Martinez is no longer with Krell. Wasn't with them very long, Rondi hired him shortly before she died.

@devinplombier I still don't understand why the vast majority of people need that law, most mainstream equipment is just cheap throwaway stuff anyway.

Notorious offenders include Apple, Tesla, and Krell. None of them makes cheap throwaway stuff. Not Krell and Tesla, anyway.

 

The main point is that you and I should decide what we do with our stuff, not a manufacturer we paid in full for the product we own.

 

Nothing but crickets.  Jonesin' for my amp back.  Tired of listening to the Harmon Kardon mono garage speaker.  Sigh...

Wouldn't it be funny to drive over there and a couple of guys are selling stuff out the back door. Just wacks of gear, parts even the tech bench tables 

Maybe it's time for yall who've got gear held up hostage to start shaming Wm. Buelher on his personal social accounts. Get the grandkids and their friends to do it, whatever. Just sayin

If you go to their website, they have an update on opening that was updated on the 9th. About 3 — Your Site Title - krell.industries. Gotta hit the one I highlighted or you get a site that looks like Arabic. Update once again tells you absolutely nothing that hasn’t been said before, but allegedly it has new e-mail addresses for everything.

It is just flat out stupid and senseless business wise to have not specifically addressed this. 

 

 

 

@thecarpathian

Thanks for your post and the info above. I found the link you referenced and posted its ’contents’ below for everyone to read. Please see below the ======.

============================================

Krell Industries: Preparations For Reopening

(UPDATED 1/9/2025)

To our valued dealers and distributors,

We are pleased to inform you that Krell Industries is now in the process of reopening. This is a very complex matter, involving relocation and a number of legal issues which are in progress. Due to the unpredictable nature of filing Court documents, etc, we cannot provide a timeline. We are working toward re-opening, and an official announcement will be made in Stereophile Magazine.

As part of our commitment to enhancing your experience, we are migrating our digital infrastructure to a cloud-based platform. Due to the significant complexity involved, this process will take some time.

Unfortunately, our old domain, krellhifi.com, and related emails have been hijacked, and are no longer under our control. Remedies are being pursued. For the time being, please use our new website: krell.industries (no additional TLD).

We’re excited to announce the upcoming launch of our new dealer portal, which will become an integral part of our sales and service process. Through this portal, you’ll be able to track purchase confirmations, shipping and delivery dates, service quotes, and more in real time. This portal is part of our broader initiative to modernize and digitize the purchasing and payment process, enhancing both ease and security for you, our valued dealers.

For now, please use the following emails for any inquiries:

  • Info@krell.industries
  • Sales@krell.industries
  • Service@krell.industries
  • Support@krell.industries
  • Dealers@krell.industries

Please note that responses may be delayed until we are fully operational, as we continue to operate under limited capacity. We also ask for your patience as we finalize testing of our new website, as there may be some technical or user experience issues. (This work is ongoing.)

We greatly appreciate your continued patience and understanding, and we’re working diligently to reopen and resume full operations as soon as possible. Your support is invaluable, and we look forward to working with you again soon.

Thank you for your partnership.

Sincerely,
Krell Industries

Wil Buhler
wkb@krell.industries

You're welcome.

It simply boggles my mind that they haven't uttered a peep about the status of everyone's gear in for repair or that it's even a concern. As was stated previously, irreparable damage.

Gotta hit the one I highlighted or you get a site that looks like Arabic.

That was Thai.

Unfortunately, our old domain, krellhifi.com, and related emails have been hijacked, and are no longer under our control.

If Krell had paid the $25 domain renewal fee maybe it would still be under their control? Also, whoever owns the domain name now is probably more than happy to sell it back for a fee, since that's the business they're in - selling domain names. But, no; instead:

Remedies are being pursued.

Hahaha sure

I just hope folks get their gear back soon.

 

It seems to me that Wil's careful wording indicate that he is under tight legal restrictions that might be out of his control. A gag order of some type comes to mind as he is seems to tiptoe his way forward.