"PS: Thanks to all who have "held on" this far!!! 😃”
What choice did they have?
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So where are all their new products physically located and where are they shipping them from? How come they're not part of the probate process?
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@analog_tiffer ,
It's 'OH', not 'O'. Also, it's SPELLCHECKER, not SPELLCHECK.
Also also, there's no need to shout.
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I've never had dealings with Krell, but if one were to casually come across these threads pertaining to them, one could get the impression that they care more about selling new product than they care about honoring their repair commitments.
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@analog_tiffer ,
1. It was a joke playing on what you responded to.
2. I’m still correct. You wrote ’USE SPELLCHECK’. You don’t ’USE SPELLCHECK’. You ’USE SPELLCHECKER’ TO SPELLCHECK. You are referring to a program you are running by that name, not the act of doing it. Also, it’s nice to see you’re using your inside voice. Sometimes a little sense of humor goes a long way around here. Now if you’ll excuse me, I’m going to go run around in a room saying really smart things. I bid you a good day.
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Not hard at all and that's exactly what they should have done.
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I don't have a vested interest in the company's status, just curiosity of proximity as I'm up here in CT. I just sent a message to the Orange Chamber of Commerce.
We'll see if they can offer an any insight...
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- I’m not sure if you knew that the president of Krell passed away suddenly in the summer.
- The company closed and the building was sold and bought by another company.
- That company is not allowed to do anything with the building, i.e. lease it out, etc. because the State of CT has a hold on it and its contents.
- No one can enter the building, it’s in the court’s hands.
- State attorneys are handling the situation.
- I spoke with the new owner of the building and he’s gotten many calls from others like you and has all their contact info and will call them when he finds out anything from the state.
- I gave him your name and number so that when things are settled, he can call you.
I’m sorry I don’t have better news for you. If I get any new information, I’ll let you know.
Warm regards,
Annemarie Sliby
Executive Director
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That’s from the Executive Director of an Economic Development Corp.
Don't know how she got confused with me being a concerned customer and she doesn't have my number, but there ya go. Maybe sheds a little more light as to what's going on.
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@roxy54 , +1.
Radio silence on such an important aspect of their business is a dead wrong move.
They're doing irreparable harm to the customer relations aspect of their business. I know there's a ton going on behind the scenes, but a note of reassurance to their repair customers is a very quick and easy thing to attach to their new website.
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What makes sense is your astute observations.
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I guess if it comes down to it, you would have to physically go to where your gear is, show proof of ownership and personally retrieve it to get it back. Sure hope for everyone's sake this is all speculation.
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This stuff gives me a headache...
You bring up the good point of who is ultimately responsible for returning everyone’s equipment and where is the money to do it going to come from?
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Any of you guys hear anything out of Krell yet?
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If you go to their website, they have an update on opening that was updated on the 9th. About 3 — Your Site Title - krell.industries. Gotta hit the one I highlighted or you get a site that looks like Arabic. Update once again tells you absolutely nothing that hasn’t been said before, but allegedly it has new e-mail addresses for everything.
It is just flat out stupid and senseless business wise to have not specifically addressed this.
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You're welcome.
It simply boggles my mind that they haven't uttered a peep about the status of everyone's gear in for repair or that it's even a concern. As was stated previously, irreparable damage.
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Whose paying the rent on the building where everyone's gear is stored?
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@piebaldpython ,
At this point, yeah, pretty much. Hope not for the guys who've got gear there, but right now it doesn't look promising.
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