Anyone else order Caladans from Clayton Shaw?


After watching videos and reading positive reviews I ordered a pair of Caladans. It’s been 2 weeks and I have never received an email confirmation of sale.  The charge on my cc was from Spatial Audio.  I have called and left VMs twice and also emailed Clayton’s info address. Crickets ! 

Has anyone else experienced this?  I assume he’s extremely busy but I’m getting a little anxious.

 

whiteknee

Requested a refund yesterday but haven’t heard back from Clayton. Apparently, he has let go all of the people who were helping him assemble the speakers and it’s one man operation now that he is moving to Norman, OK. If he ever gets the lead time down to a reasonable time, I will reconsider ordering. In the meantime, I’m going to rewire a set of Magnepan 1.6QRs and do the Peter Gunn mod

Clayton just sent out an update that he has contracted with an Amish wood counter manufacturer that can scale to his baffle needs. So hopefully in about 60 days there will be a big jump from the 22 speaker pairs he was able to ship last month

@jeff_pvd i placed my order back in February. As best I can tell, there are around 150 orders to go out before mine comes up. He is shipping 5-10 per week so at a minimum, I’m looking at another 15 weeks. That is 11 months from my order date.  The 90 day banner on his website is a joke

I wanted to order / try these speakers.

His website still says "The current lead time for new orders is 90 days."

If he has 300 orders in cue that is over $1M USD in his hands. 

This is no way to do business. If you put the money on your CC and wait 1-2 years, and never get your speakers, good luck taking that up with your CC company if he does not issue a refund. 

I’m thinking of cancelling. Clayton is not responding to emails and every update he sends out contains a new issue holding up production. Shipping out less than 100 pairs is almost a year is absolutely poor planning on his his part

The next logical question is if someone cancelled were there any issues getting a refund?

 

I don't have any plans to cancel.  But, would guess at least some have because they couldn't tolerate their money being tied up for so long.

 

whiteknee, looking forward to your evaluation of your new Caladans. Hopefully you will do a comparison with your Volti Rivals. I ordered in March, so it looks like the long wait will continue. However, I have had Volti Razz’s on my radar for quite some time. I haven’t cancelled my Caladan order yet, as they are half the price of the Razz’s. Not sure if I wanna wait for the Caladans or not. My head says no, but my wallet says yes! Looking forward to your post.

Speculation- until he knew how many orders he had for speakers before ordering parts seems an obvious source of delay.

Congrats whiteknee!!  I'm an early December orderer.  Am hoping to receive them by end of year.

I had listened to Caladan last Saturday  during PAF 2024.

 

It was driven by LTA integrated and source wereLTA Aero Dac and INnous sever.

 

The cost of total system including cables is less than 20K$.

 

But it sounds fast and clean with reasonable bass.

 

I hope your wait is worth it.smiley

 

Thomas

I started this thread last November. I finally received my Caladan’s today. I haven't unboxed them yet but once I do, and have some run time, I’ll let you know my thoughts.  Over the summer I also ordered and received custom Volti Rival speakers which are still breaking in. That was a fun process with Greg Roberts.

Now on Clayton’s website, in the forums section is a list of orders to be filled in July. Check to see if your name is on the list.

Memphis

All they need to do is publish a google doc with the entire list of orders so people don't need to wonder about the status of their order. This would drastically cut down on the phone calls and make everyone's lives easier.

I spoke with Clayton a few minutes ago. He was away from his office so could not get me an estimated ship date but did said he would call back later this afternoon after he looked at the production schedule. He said they (Spatial) are working on mid-November orders which there are roughly 200. Spatial is producing approx 40 units a month so it will be interesting to see where my order fits in.  He apologized for the delays and says there have been some supply chain issues getting the baffles and tweeters.

I know clayton is swamped with orders and is extremely busy. But there are far too many reports in this thread of people not receiving a reply to emails. Most of us are busy with work and day to day activities too. But business owners should carve out an hour a day to reply to messages. It makes you wonder if the people inquiring about a purchase are being ignored in the same numbers as those who have already paid deposits.

Not yet. I left a VM for Clayton last week. Having heard nothing for a few days I sent him an email this past Sunday. No response. 

@jeff_pvd 

 

I assume you mean 15 minutes with a fully broken in pair?

So you really need about 12 thousand minutes to decide?

WOW.. these reported wait times are something. The thing that frustrates me is, I just need 15 minutes alone with the speakers and my chosen source material to know if I would be happy with/want them. Handing over $3K+ and waiting indefinitely for my 15 minutes is a difficult proposition. 

I think I might try and ignore that they exist until they're on a normal shipping schedule and order them then. :)

Just got an email update from Clayton Shaw on my December 8, 2023 order.  Now estimating mid to late August shipment.  :-(

No wait time and maybe you can audition/listen to them before buying. If it where in my area, I would be interested. 

The sale is a local sale with pickup only in Shepherdstown, WV but only about 1.5 hours from DC or Baltimore. If I was out there, I would definitely investigate.

The gentleman selling those likes them very much, but something with the dome tweeter effects his hearing aid.

@middlemass 

Huh? I wasn't saying that someone should buy it (but of course they will), I was just mentioning it because it always happens; what one greatly desires is just another throwaway to someone else.

"I noticed today that there's already a cherry pair for sale on USAudiomart for $2800.00"

WOW...an awesome 20% off a USED speaker that we can buy new with full warranty and return privleges. Let's jump on that Roxy 54! 

I noticed today that there's already a cherry pair for sale on USAudiomart for $2800.00 

IIRC my order was placed December 8, 2023. Last promised delivery date was June 15, 2024, which has come and gone. Haven’t heard a word from the seller. Didn’t even receive the email shared a few posts back. Paid 50% down via check when order was placed.

 The Caladans are so much more emotional and beautiful with the EL34 tubes. They have the fullness and weight I was looking for with these tubes.

I am tempted to pick up a pair Caldans.  I dealt with Clayton previously when I purchased a pair of Spatial X5s.  He is a first rate guy.  My suspicion is that any communication lapses have zero to do with any shady intent.  Just gotta figure out what speakers to move into my graveyard or sell.

mewsickbuff and knock1

I think we can all agree that Clayton is doing his best to get production ramped up, back in March they were at 7 to 10 a week....and it appears they are around 12 to 15 a week now. It sucks waiting I know, but for me the wait was well worth it.....they really are great speakers, and for the money are an absolute steal. I've also found that they reward better electronics, which was important for me as I added a new preamp and a couple of new amps

Easy for me to say (I know) as I've had mine for a while, but I hope you'll be as pleased as I have been when they arrive. The fact that Clayton addressed it in an open letter is a positive step

Hi, this is a copy of an email I got today

 

LATEST NEWS ON CALADAN

 

 

HELLO EVERYONE!

 

THE CALADAN PRODUCTION RAMP UP HAS BEEN QUITE A JOURNEY, AS MOST OF YOU KNOW. HERE IS AN OVERVIEW:

• OCTOBER 2023 - THE NEW RECORD DAY VIDEO WENT LIVE NEAR THE END OCTOBER. RON'S INITIAL IMPRESSIONS WERE VERY STRONG AND HE ANNOUNCED THAT THE CALADAN WOULD BECOME HIS REFERENCE SPEAKER, REPLACING THE SPATIAL M3 SAPPHIRE AFTER 4 YEARS AT THE HELM.

• NOVEMBER 2023 - CALADAN ORDERS SKYROCKETED, SIGNALING THAT OPEN-BAFFLE SPEAKER DESIGN HAD FINALLY GONE MAINSTREAM. THE CALADAN PROTOTYPE WAS EXHIBITED AT CAPITOL AUDIOFEST (CAF) IN WASHINGTON DC MID-NOVEMBER TO UNIVERSAL ACCLAIM, FUTHER INDICATING THE MARKET WAS READY FOR AN AFFORDABLE, PROPERLY ENGINEERED OB SPEAKER, LEADING TO SALES OF OVER 100 PAIR OF CALADAN BY THE END OF NOVEMBER.

• DECEMBER 2023 - OVER 1000 COMPONENT PARTS ARRIVED TO PREPARE FOR PRODUCTION. SUPPLY CHAIN ISSUES REGARDING THE BAFFLES BECAME EVIDENT FROM THE START. OUR LONG-STANDING COLLABORATION WITH TRIM ART IN KAYSVILLE UTAH LOOKED TO BE A GREAT PARTNERSHIP WITH THEIR LARGE FACILITY AND 6 CNC MILLING MACHINES. HOWEVER, THEY STRUGGLED TO MEET OUR DELIVERY REQUIREMENTS, CONSIDERING THE LARGE NUMBER OF ORDERS WE HAD IN-HOUSE.

• JANUARY / FEBRUARY 2024 - TRIM ART CONTINUED TO STRUGGLE WITH

DELIVERIES, BUT INCREMENTALY PRODUCED MORE BAFFLES PER WEEK DURING THIS TIME. DURING THE PERIOD OF DECEMBER THROUGH FEBRUARY, WE SHIPPED ALL ORDERS THAT WE HAD BAFFLES FOR.

• MARCH 2024 - SUPPLY OF BAFFLES INCREASED TO REASONABLE QUANTITIES, PARTIALLY DUE TO TRIM ART INSTALLING A 5 AXIS CNC, DEDICATED TO CALADAN AND ZU SPEAKERS. THIS ALLOWED US TO PRODUCE 25 TO 40 PAIR OF CALADANS PER MONTH AND START TO CATCH UP ON BACKORDERS.

• APRIL / MAY - THE CURRENT SITUATION CONTINUES WITH STRONG PRODUCTION OUTPUT. THE BAFFLE SUPPLY ISSUE IS NO LONGER A BOTTLENECK.

 

WE APPRECIATE EVERYONES PATIENCE AND WE REMAIN DEDICATED TO PRODUCING THE FINEST PRODUCT POSSIBLE, WITH HIGH QUALITY STANDARDS AND BUILD BY OUR ASSEMBLY TECHNICIANS. 100% OF SPEAKERS ARE TESTED AND LISTENED TO PRIOR TO SHIPPING. OUR PACKAGING WAS CUSTOM DESIGNED TO WITHSTAND THE RIGORS OF UPS HANDLING, SO THANKFULLY, WE ARE NOT HAVING SHIPPING DAMAGE ISSUES.

 

• SOLID WOOD VS MDF -  RECENTLY DANNY AT GR RESEARCH POSTED A VIDEO TEARDOWN OF A SONUS FABER AMITOR SPEAKER, WHICH USES SOLID WOOD CONSTRUCTION. HIS CONTENTION WAS THAT MDF IS BETTER FOR SPEAKER CABINETS. MDF IS CERTAINLY BETTER THAN PARTICLE BOARD, BUT OUR LISTENING TESTS SHOWED THAT SOLID WOOD, IF OF SUFFICIENT THICKNESS, SOUNDS MUCH MORE CONGRUENT WITH MUSIC THAN MDF, WHICH GENERATES A NASTY, SHOUTING SOUND THAT I DON'T CARE FOR. ALL MATERIALS RESONATE, SO THE ISSUE IS HOW THEY RESONATE. WE TESTED THE CALADAN SOUND QUALITY PERFORMANCE WITH BOTH MATERIAL TYPES AND CONCLUDED SOLID HARDWOOD SOUNDS MUCH MORE NATURAL AND ENJOYABLE. THE FOUR WOOD SPECIES WE OFFER ARE TOP GRADE AMERICAN HARDWOODS. WE DID NOT DETECT ANY NOTICEABLE DIFFERENCES BETWEEN THE WOOD TYPES, BUT WHEN SWITCHING TO THE MDF PANEL, THE DEGRADATION WAS OBVIOUS. 

 

• COMMUNICATION - I WANT TO APOLOGIZE FOR MY LACK OF TIMELY COMMUNICATION REGARDING ORDER STATUS. TRYING TO SPEAK WITH CUSTOMERS ON A ONE BY ONE BASIS LED TO SOME FRUSTRATION ON THE PART OF OUR CUSTOMER BASE. I PLAN TO USE THIS NEWSLETTER APPROACH TO REACH EVERYONE SIMULTANEOUSLY WITH TIMELY INFORMATION.

 

PLEASE USE EMAIL (info@claytonshawacousticlab.com) FOR COMMUNICATION. I AM HAPPY TO TAKE PHONE CALLS IF NECESSARY (801-631-2994). PLEASE REFRAIN FROM USING TEXT.

 

HAPPY LISTENING

CLAYTON

 

from the OP - Invoice 173 and still waiting for that call/email.  Ordered on 11/16 and I know he’s working on November orders so I must be close.

Well, I am in the same boat of waiting. My order was placed on Nov 22 and invoice #182 as I stated before. Clayton informed me on April 8 that it should materialized "by the end of the month". Yesterday I send him email, nothing yet. Patience is the key, I guess. And as others, lucky ones, stated it is worth the wait. I sincerely hope so.

How long have the rest of you been waiting? My order was placed early January and the invoice number from Clayton is 225. I spoke with him in February and he said, "Give it a couple of months." It'll be a total of 5 months coming up early June, that I've been waiting for the Caladans to grace my doorway. I shot him a second email a couple of weeks ago (because when I spoke with him he said that was the best way to reach him). I've not heard back yet. Any encouraging words?

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Thank you....yes, I usually spend more time editing.......just did this in another post where I made one paragraph into 4......and it was much easier to read.

You don’t need a drug to know that every second is a miracle beyond words. You have 70 trillion cells in your body......and they all are dancing together to make you live.......meditate on that!

Later today, I will have a description on my website on how to bi-wire the Caladans and make your own low frequency xover. This would improve the speaker a lot and allow you to have all the mid or low frequency juiciness you prefer. Also, you can re-solder the stock wires back to the woofs and you are back to stock and no one will ever know you touched it (so resale value is protected).

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Hello, I received my Caladans on Saturday and wow, break-in is absolutely critical for these speakers. The woofers only began to open up today. They are nonexistent out of the box. 

Once they open up, the speakers are fantastic in details with good bass extension. The one thing I'm surprisingly wanting more of is a little more weight in the mids. I'm going to test rolling to EL34s from my KT120s to see if the sound matches my taste more.

Overall, a phenomenal speaker in build quality, sound, and value.

deep_333

So, I’ll say it again, Pure Audio Project is an ISRAELI company.

That detail is obviously very important to you, because you've used ALLCAPS in each of your two posts about this. So: What's your point, @deep_333?

Come on......in the current climate.....you mention that?  For what purpose did you state that fact?  Why would anyone care?  You, obviously do.  Notice your CAPS?  Everyone did.  

All attitudes (from the souls point of view) need to eventually be done with......I am talking ALL attitudes.....including my attitude about your attitude.....The only thing that we need stated over and over again......is....that we are All beautiful and worthy......and that we love and bless each other.  Everything else is just the blah, blah, blah of the tiny ego mind.  We are eternal bliss.....we are eternal beauty.  We are not wars and anger and separation and being right about anything.  Except love.....we are ALL RIGHT about love........So, be righteous for what counts....and what counts is everything and everyone for that is what is ALL-ways going on......there is nothing but spirit loving itself......We have free will here on this planet.....ie, you can choose to be right or to be loving.....your choice.  Be seriously right.....about love.....let love radiate from every cell of your body and every fiber of your being.....NEVER. never stop loving.  I love you....always have.....always will.  We are not our behavior.  We are all here to grow up.  We are all bozos on the buss (including me).....but eventually (we are very stubborn) we grow into the infinity and eternity that we are.  Happy dancing....happy singing....happy hugs, and praises and kisses.  We are all each others babies and pets.  Please hug each other as a baby and as a pet.....powerful and amazing stuff this Love drug is.....love potion #9 is in each breath.  You see, I will never, I mean never stop talking, feelng, praising others, teaching (including mirroring behavior....so we can grow), preaching, writing, dancing, singing, LOVE......NEVER.  I am determined.  What determines you?  Love is the only thing that is important in ANY and Every moment.  This is what everyone here on this planet has come here to learn.  Lately, my learning has grown by leaps and bounds.....and one way it has, is by sharing the truth...that I know and feel.  I have a book coming out late this year that just says these simple truths over and over again.....but each time with a slightly different angle so that it touches everyone......at least that is my hope and prayer.  For I want everyone to know just how magnificent they are and that they can make their souls dreams become reality.  We deserve to live in the miracle of NOW.  Choose love now....and now.....and now.....and now.....for it is in the NOW that we ARE.  Thank you for this blessing of reacting to my post so I can say the same thing again.  Bless you.  Yes, I am a love NUT......and the NUT keeps growing......sort of like the blob....he he.....it will eventually devour us all.....however....we are the one enjoying the devouring....for we are the love that is loving.  We are the kiss that is kissing.....we are the joy that is enjoying......forever.