Requested a refund yesterday but haven’t heard back from Clayton. Apparently, he has let go all of the people who were helping him assemble the speakers and it’s one man operation now that he is moving to Norman, OK. If he ever gets the lead time down to a reasonable time, I will reconsider ordering. In the meantime, I’m going to rewire a set of Magnepan 1.6QRs and do the Peter Gunn mod
Anyone else order Caladans from Clayton Shaw?
After watching videos and reading positive reviews I ordered a pair of Caladans. It’s been 2 weeks and I have never received an email confirmation of sale. The charge on my cc was from Spatial Audio. I have called and left VMs twice and also emailed Clayton’s info address. Crickets !
Has anyone else experienced this? I assume he’s extremely busy but I’m getting a little anxious.
Did Audio Research disappear and then come back. I don't know their history. | ||||
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I wanted to order / try these speakers. His website still says "The current lead time for new orders is 90 days." If he has 300 orders in cue that is over $1M USD in his hands. This is no way to do business. If you put the money on your CC and wait 1-2 years, and never get your speakers, good luck taking that up with your CC company if he does not issue a refund. | ||||
whiteknee, looking forward to your evaluation of your new Caladans. Hopefully you will do a comparison with your Volti Rivals. I ordered in March, so it looks like the long wait will continue. However, I have had Volti Razz’s on my radar for quite some time. I haven’t cancelled my Caladan order yet, as they are half the price of the Razz’s. Not sure if I wanna wait for the Caladans or not. My head says no, but my wallet says yes! Looking forward to your post. | ||||
I started this thread last November. I finally received my Caladan’s today. I haven't unboxed them yet but once I do, and have some run time, I’ll let you know my thoughts. Over the summer I also ordered and received custom Volti Rival speakers which are still breaking in. That was a fun process with Greg Roberts. | ||||
I spoke with Clayton a few minutes ago. He was away from his office so could not get me an estimated ship date but did said he would call back later this afternoon after he looked at the production schedule. He said they (Spatial) are working on mid-November orders which there are roughly 200. Spatial is producing approx 40 units a month so it will be interesting to see where my order fits in. He apologized for the delays and says there have been some supply chain issues getting the baffles and tweeters. | ||||
I know clayton is swamped with orders and is extremely busy. But there are far too many reports in this thread of people not receiving a reply to emails. Most of us are busy with work and day to day activities too. But business owners should carve out an hour a day to reply to messages. It makes you wonder if the people inquiring about a purchase are being ignored in the same numbers as those who have already paid deposits. | ||||
@whiteknee have you gotten yours yet? | ||||
WOW.. these reported wait times are something. The thing that frustrates me is, I just need 15 minutes alone with the speakers and my chosen source material to know if I would be happy with/want them. Handing over $3K+ and waiting indefinitely for my 15 minutes is a difficult proposition. I think I might try and ignore that they exist until they're on a normal shipping schedule and order them then. :) | ||||
mewsickbuff and knock1 I think we can all agree that Clayton is doing his best to get production ramped up, back in March they were at 7 to 10 a week....and it appears they are around 12 to 15 a week now. It sucks waiting I know, but for me the wait was well worth it.....they really are great speakers, and for the money are an absolute steal. I've also found that they reward better electronics, which was important for me as I added a new preamp and a couple of new amps Easy for me to say (I know) as I've had mine for a while, but I hope you'll be as pleased as I have been when they arrive. The fact that Clayton addressed it in an open letter is a positive step | ||||
Hi, this is a copy of an email I got today
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Well, I am in the same boat of waiting. My order was placed on Nov 22 and invoice #182 as I stated before. Clayton informed me on April 8 that it should materialized "by the end of the month". Yesterday I send him email, nothing yet. Patience is the key, I guess. And as others, lucky ones, stated it is worth the wait. I sincerely hope so. | ||||
How long have the rest of you been waiting? My order was placed early January and the invoice number from Clayton is 225. I spoke with him in February and he said, "Give it a couple of months." It'll be a total of 5 months coming up early June, that I've been waiting for the Caladans to grace my doorway. I shot him a second email a couple of weeks ago (because when I spoke with him he said that was the best way to reach him). I've not heard back yet. Any encouraging words? | ||||
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Thank you....yes, I usually spend more time editing.......just did this in another post where I made one paragraph into 4......and it was much easier to read. You don’t need a drug to know that every second is a miracle beyond words. You have 70 trillion cells in your body......and they all are dancing together to make you live.......meditate on that! Later today, I will have a description on my website on how to bi-wire the Caladans and make your own low frequency xover. This would improve the speaker a lot and allow you to have all the mid or low frequency juiciness you prefer. Also, you can re-solder the stock wires back to the woofs and you are back to stock and no one will ever know you touched it (so resale value is protected). | ||||
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+1 @ricevs | ||||
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Hello, I received my Caladans on Saturday and wow, break-in is absolutely critical for these speakers. The woofers only began to open up today. They are nonexistent out of the box. Once they open up, the speakers are fantastic in details with good bass extension. The one thing I'm surprisingly wanting more of is a little more weight in the mids. I'm going to test rolling to EL34s from my KT120s to see if the sound matches my taste more. Overall, a phenomenal speaker in build quality, sound, and value. | ||||
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