Anyone else order Caladans from Clayton Shaw?


After watching videos and reading positive reviews I ordered a pair of Caladans. It’s been 2 weeks and I have never received an email confirmation of sale.  The charge on my cc was from Spatial Audio.  I have called and left VMs twice and also emailed Clayton’s info address. Crickets ! 

Has anyone else experienced this?  I assume he’s extremely busy but I’m getting a little anxious.

 

whiteknee

Showing 5 responses by middlemass

I ordered on 1/6 and have never received an actual invoice, despite requesting such. Waiting isn't the issue, customer service is. I just emailed Clayton again, requesting cancellation of my order. 

@maholl50, thanks for the info. Actually, Paypal is always my first choice but when I ordered the Caladans, the Paypal option wasn’t there on the order page. I had to manually enter my CC # and the funds were disbursed immediately to "Spatial Audio." Didn’t bother me at the time due to Clayton’s reputation but at this point I’ve just had it. No confirmation of order after 79 days. Absurd.

Clayton contacted me and everything is good. I don’t expect the sound I’ve been getting from 35 years of electrostatics, but in my current 10X12 room, just hope it is good enough.

@middlemass 

I thought that you cancelled your order.

 

Nope. I was frustrated and that was my plan. Clayton contacted me, as you obviously didn't read. All is good. Have a nice day.

Ordered in early January and I'm Invoice 253. Not losing any sleep over it, they'll get here when they get here. Probably late summer if I had to guess.