Anyone else order Caladans from Clayton Shaw?


After watching videos and reading positive reviews I ordered a pair of Caladans. It’s been 2 weeks and I have never received an email confirmation of sale.  The charge on my cc was from Spatial Audio.  I have called and left VMs twice and also emailed Clayton’s info address. Crickets ! 

Has anyone else experienced this?  I assume he’s extremely busy but I’m getting a little anxious.

 

whiteknee

Showing 9 responses by prismvineyards

 

the_nick

Please share when you receive a shipping confirmation response. I ordered mine on 11/05 and was told by Clayton in February via phone that I should expect them around mid-March.

I'll keep this group posted on my updates.

Hello All,

I also worked to reverse my charge per Clayton's feedback and was asked to reorder it for delivery, but have two questions.

1. The new price is more expensive than when I originally ordered. There's a premium now for walnut and shipping is more expensive. How did you resolve these differences with Clayton?

2. I was told the dispute case is considered open for 90-days, thus the merchant can show proof of delivery and they will reverse the credit return. How have you mitigated the risk of being billed twice, if the dispute is reversed with proof of delivery?

 

 

Was anyone able to hear the speakers at AXPONA and get an update on payments and shipping from Clayton?

Has anyone spoken to Clayton recently? I was told in mid April that I would receive a delivery confirmation by the end of April but I haven’t received anything nor can get an updated ETA. I ordered November 5th.

Thoughts on Steve's review? Steve seems to call the Caladan speakers bright with less impactful bass than both PAP speakers. The Caladans strengths seem to be build quality, wide sound stage, dynamics, and value for the price.

 

Hello, I received my Caladans on Saturday and wow, break-in is absolutely critical for these speakers. The woofers only began to open up today. They are nonexistent out of the box. 

Once they open up, the speakers are fantastic in details with good bass extension. The one thing I'm surprisingly wanting more of is a little more weight in the mids. I'm going to test rolling to EL34s from my KT120s to see if the sound matches my taste more.

Overall, a phenomenal speaker in build quality, sound, and value.

 The Caladans are so much more emotional and beautiful with the EL34 tubes. They have the fullness and weight I was looking for with these tubes.