I called them yesterday and was given an email address to .send pictures to. I then got a response this morning, offering a $60 partial refund. This discussion is closed now thank you again everyone for your opinions.
Poor quality control crooked driver
https://photos.app.goo.gl/dUEtMe39Sj3dnyh46 I have a mild OCD/quality control issue with my Klipsch R610f. The driver is not dead centered inside its beauty ring. Its sitting to the very left and bottom.
While very marginal and most people won’t notice it. But of course its bothering me....🤦🤦
My question is could this cause issues down the road?, should I just let go, or start a return? (bought them a week ago as a 5.1 bundle) All the other speakers sit perfectly centered around there rings. Thanks in advance
While very marginal and most people won’t notice it. But of course its bothering me....🤦🤦
My question is could this cause issues down the road?, should I just let go, or start a return? (bought them a week ago as a 5.1 bundle) All the other speakers sit perfectly centered around there rings. Thanks in advance
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haha I see what you're trying to do there. however this is more along the lines of buying a new car and the Ford logo is all crooked, a new house and they installed all the light switches crooked.... I understand quality has gone downhill and sadly will probably get worse. However I refuse to cave.... |
I just realized, the screws on mine, they are all going different directions. Never bothered me at first. But now that I notice they are not lined up, how can they let something like this out the door? Wonder if it is too late to re-write my review? Granted no one can see from two feet away, but they are all Phillips head, from 6" it is quite obvious the little crosses are not lined up. Of course they should be. But I had to take my car back five times and they never could get the tires to stay lined up. So I don't know, maybe I should just try and settle for the unreasonably fussy customer discount? |
Good advice about the returns, yeah I've had my share of return/exchange epic fails. also about fixing it I'm not touching it, the screws are torqued down way too much not going to risk a slip of the screwdriver. At this point I'm over it cosmetically. it's just the principal, so going to at least try for some kind of partial refund on Monday. If that's a fail, I'll just leave a negative review about the speakers regarding the fit and finish. Other than that I'm rocking out to them right now couldn't be more happier with the sound 🔊🔊😎😎🤘🤘🤘🤘💯💯 |
My question is could this cause issues down the road?, No. should I just let go, or start a return? There is a really important reason why you should not do that: There is no guarantee the next speaker will be better, or won't have other QC problems, like broken drivers, crossovers or cabinetry. If the speaker is performing well I'd leave it alone. :) |
It's not bothering me that much as it's not noticeable once you're a foot or further away. It's just the whole quality thing like I said these are not some off-the-shelf Walmart product. If a Adorama wants to knock $50 off I can roll with that, if they're rude or anything about my issue, yeah I'll send it back. I'll update you guys once I reach out to them on Monday. |
While the speaker sounds really good, and I know this is their entry level line, just feel they could have done better as this isn't some off-the-shelf Walmart product. I did attempt to unscrew the ring but man they really torque those screws down, and didn't want to scratch anything so I backed off. At this point willing to let it go but wouldn't hurt to reach out to Adorama and go for some kind of partial refund. Going to contact him on Monday. Also the funny backstory of how I noticed it was my damn Border Collie wagged its tail onto the driver the other day which caused me to do a close inspection and while no damage but that's when I noticed it. Anyways thanks everyone for your opinions and as usual seems like we're all alike. |
Don't sweat the small stuff. The days of that standard of quality control has been gone for years. The stuff is made in China on an assembly line and sells for less than $300 apiece. As long as it doesn't effect playback then it doesn't really matter IMO. If you want perfection then you have to pay a LOT more for it than what you have paid. Maybe Audio note would work. They hand craft everything. Here Audio Note UK AN-E/SPx AlNiCo Loudspeakers Review - Dagogo |
This should be a pretty simple fix. Lay the speaker on its back. Remove all of the socket head cap screws and the trim ring. Center the driver in the opening ensuring that the holes in the basket line up with the nut the cap screw threads into Replace the trim ring, install the cap screws and tighten. Put the speaker back upright. |
If I bought a new Jadis amp, and came with a scratch, would not bother me in the least I am after asethetics of actual sound perf, not asethetics in construction, Same here with the Klipsch woofer. It is perfornace which would either make me happy or grate on my nerves. Sure the off center framing would affect resale value. But at this stage in audio experience, we should all be purchasing lifetime til death do we part speakers. AS a matter of fact, next time i swap out power tubes in the Defy7, I suggested to Richard, lets install new pots which are far superior to Jadis' stock bias controls and also same time, lets drill holes in the sides of the amp, near the trans and install 2 handles for easy transport. Seems Jadis failed to install handles on the amp, Yeah I know, the french are all about *the beauty of the aesthetics* WEll how do they figure we are suppose to haul around a 70 lb amplifier with NO HANDLES??? Lucky Richard has in his stash a pair of silver chrome handles from another amplifer. DEfy7 with handles = resale value increases |
We should expect a product at ANY price point to be in perfect condition when new. That's typical QC with the MIC entry level products. It's probably a great speaker otherwise? If purchased from a dealer, it should be sent back for exchange, or perhaps the dealer can knock of a few points for a credit. |
But of course its bothering me...
~~~~~~~~~~~~~ If it were *me* would not bother me in the least. Years ago one of my cats made my Thor speakers a scratching post and took out 2 small pieces of the foam surround Didn't bother me much at all, Richard Gray advised me to add a new surround , which i did on my own, came out ok. But honestly you could not tell which of my 4 W18E001's had the damaged surrounds if placed in a testing. |