I too can access the Forums but not the Items For Sale section. It's been that way for a few days now. |
I'm not sure what kind of update takes 48+ hours, but nevertheless it's a little stressful that I can't get into the site to remove an item I have for sale, The bright side I guess is that no one else can get into the site and buy it before I can take it down. |
wasted Riley because many of us can’t get on at all I understand what the member was saying....and most of the listings are on here for 30 days and I dont think that this " upgrade " they are doing is going to take 30 days to complete. there might also be the possibility that since audiogon has made connecting an issue here , they might credit / extend the listings a few more days at no charge to the member. could be a good time to sell over at usaudiomart ......just sayin |
Having same issue getting on main site. However as I frequent the forums occasionally (😁) I have a separate bookmark that goes straight to forums and not the main site. That works instantly. |
One trick I tried was to use my phone. For some reason it seemed to load on there much quicker than with my laptop. Good luck.
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I have been having problems since Wednesday. The url app.audiogon.com which I have used for years no longer works and I have to use just Audiogon.com now. Spoke with Tammy yesterday and was told site was down for maintenance and again today who said she was getting many complaints. Had trouble connecting now, it took 4 minutes to load main page after timeing out 3 times. On Wednesday, I got a notice from my Edge browser (Windows 10) that the site certificate was fake so I don't know what is going on. I hope they fix it soon as I was looking at buying an item in the classifieds. Couldn't get it to load and still couldn't. I emptied the web browser cache and rebooted the router at least 6 or 7 times! |
wasted Riley because many of us can’t get on at all |
Well, I am glad it was not at my end, as I experienced the same as all of you, and, that they are working on it. Enjoy !, be well and stay safe ! |
Unfortunately, I have 3 ads that are going to waste because of this. how are they going to waste ? it’s not like they disappeared.......the site just takes longer to load. |
We're aware of the issue and do apologize. We are in the process of moving decades worth of data from one site to another, which is why you may be experiencing longer than normal load times and/or time-out issues. We hope to have the data migration completed shortly, which should ultimately result in a better, faster user experience. Thank you for your patience, and we apologize again for any inconvenience in the interim.
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Unfortunately, I have 3 ads that are going to waste because of this. |
I thought it was just my internet service but when I loaded other pages they worked fine. I think we're due for an grade, not that I am unhappy with the site now. I would like a more user friendly forum where it is easier to quote others to enhance the conversation.
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+1 jsqt - I sent a ticket in as well
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There was a banner up briefly yesterday that talked about loading some new program or updating software or some such, and apologizing for any effects it might have on "user experience", but that soon went away and the extreme loading times have continued. |
it’s not just you that is experiencing the slow load times of this site......happening for me also.
i was going to send a message to audiogon about this, but every time i point out issues of this site, i am told that i am the only person that notices these things and they aren’t going to fix it. i am also told that they are planning / working on some HUGE upgrade...... and i have heard this line for the last 2 years.....and nothing has improved.
audiogon.......what excuse are you going to use now for the slow load times ???? |
I sent a message through the "Help" tab on the main site, will wait to see if I get any response. Thanks for corroborating this everyone. |
I thought yesterday that it might be just a Firefox issue, switched to Chrome and had the same problem
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I have also had issues connecting to the main site, especially when using the Firefox browser.
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I used it earlier this morning (eastern standard time) and it worked just fine. Now I have the same issue as you all. |
I can't even reach the site now. I've posted $10K in listings on Thursday and no one can even go to the site to shop for them. |
Yep keep having problems with getting to the site itself and then signing in
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Totally unusable for me as well.
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Not just you, same issue here. |