Computer updated and now Roon is blocked

If you right-click on the icon, what happens if you choose "open" or "Run as administrator"?

The perils of music on a computer.

Have you rebooted your computer since the upgrade? 

Yep, I've rebooted the computer. I uninstalled Roon and downloaded the newest version. It's still stuck. I'm thinking it's on my end and it's a Windows 10 setting I don't know about. Frustrating, it used to work really well.

What antivirus program are yourunning?

If you right-click on the icon, what happens if you choose "open" or "Run as administrator"?

I'm using Bitdefender and it's been working up till the middle of week. I even turned off my VPN and tried, no love. Heck, I even turnoff Bitdefender thinking something in Bitdefender might be blocking it.

I've opened the program and tried to run it as both "open" and and as "run as administrator" No luck there either.

 Windows defender might be blocking it, see if it's turned off or if it's allowing Roon through the firewall.

Uninstall it, and then look under program files and under your documents.  Delete everything you find.

I would also try using a program called CCleaner, to wipe out any previous programs. 

If Windows upgraded, then there should be a restore point that you could revert the PC back to a point where Roon worked.

FWIW, I haven't had any issue with MS updates and Roon. I would look at the Windows firewall settings. Roon should be listed and you can see if it is allowed or not.

Bob

thanks, I'll try everybody's suggestions and let you guys know if I can get it working

Is the laptop with the issues your Roon Core?

@gdnrbob I use CC or crap cleaner regularly. The free version is really all you need.

Well I tried all the above suggestions and it has not worked.

Yes, I'm using my HP laptop as my Roon core and my Bricasti M3 is my endpoint. It used to work real well.

Any other suggestions before I buy a Nuc or a new computer?

J

Roon recommend fixes.

https://help.roonlabs.com/portal/en/kb/articles/roon-on-windows-won-t-start-or-crashes-right-at-launch

Noromance, thanks for the link. I took a quick look. The first part of the suggestions I've already tried. I'll work on the latter parts to tomorrow. But it gives me hope. thx

You may want to try the dealer that you bought it from.  I had a similar issue and had to go into my settings on my iPhone (in your case computer) and reset a several of them.  Where are you located?

Update your graphics driver from HP or better yet the graphics vendor. I think Roon is graphics oriented.

While you're at it do the same with the HP audio driver(s).

1.Can you be more specific about what occurs when you launch Roon?  Is there an error?  What**does** happen and exactly when does it stop?

2. Just for fun i booted full roon (not running as a core tho) on my Lenovo Windows 10 machine with latest updates.  Worked fine.  I normally run ROCK and have my clients on phones and Macs.

G

Roon is very low stress re: graphics. I run it on all sorta of crappy systems.

Theer ar eno audio drivers per se.  Its digital out on USB or ethernet. There are USB audio profiles, but those are now part of Win10

jeffex00,

You may have some corrupt operating system files.  Open command prompt (as an admin) and run the command sfc /scannow.  From the task bar > type here to search > enter cmd > open command prompt as admin.  If the results show integrity violations, run it again.  You may have to run it several times.  More about this feature are here.
https://answers.microsoft.com/en-us/windows/forum/all/system-file-check-sfc-scan-and-repair-system-files/bc609315-da1f-4775-812c-695b60477a93

I would not update any of your drivers until you have verified that you have the latest version of Windows 10, Version 21H2.  Sometimes manufacturers will have different drivers depending on the build version of Windows.  Here is the Windows 10 Lifecycle Policy.
https://learn.microsoft.com/en-us/lifecycle/products/windows-10-home-and-pro

From the task bar > type here to search > enter winver > a window will open and show the version.  If it's not 21H2, then update your OS using the Microsoft Update Assistant found here.
https://www.microsoft.com/en-us/software-download/windows10
Click the "Update now" button and follow the prompts (be sure your laptop is plugged in and charging).

Once you have 21H2, then use the HP Support Assistant to check for driver updates.  The latest version is Assistant 9 and can be downloaded here.
https://support.hp.com/us-en/help/hp-support-assistant

If these steps still don’t resolve the issue, then doing a complete uninstall/reinstall of Roon would be a good idea.  I prefer using Revo uninstaller (free version) opposed to the built in uninstall options of Windows.  If you decide to use it, be sure to scan for and delete the leftovers.  Revo can be downloaded from here.
https://www.revouninstaller.com/revo_uninstaller_free_download.html

If you followed all these steps and the issue is still unresolved, following the Roon recommend fixes posted by noromance would be a good idea.

Hope this helps.

Hi,

Well I took CD84 suggestions. Everywhere I checked, all was good. When I had uninstalled the program originally I was reluctant to delete a folder called " setting and data". I bit the bullet and using Revo I deleted everything. I then reinstalled Roon and now most everything is working properly. Interesting enough, Qobuz, saves the artists and the albums for each artist I've chosen, but doesn't save my playlists.

Well, my next goal will hopefully to resurrect  my playlist from the copy of the folder Revo was supposed to have create before everything was wiped.

I want to thank the members for all their help. Especially CD84 and noromance. 

I do want call out Roon's lack of support and it's reliance on the "community" to help customers resolve computer issues with their product. If I can find a better product that includes better customer support, I'd be will try it and drop Roon.

J

for the future, make n explicit backup of your Roon settings.  All new installs ought to be fully "clean". Then import the settings form the backup to that clean version. You kinda neglected that important fact! 

Glad itsworking.

@jeffex00 Glad it worked out. I also notice a trend in community forums as a replacement for support in a number of software solutions I interact with professionally. 

Jeffex00,

Glad to hear you were able reinstall Roon.  When running Revo uninstaller, by default, it will create a restore point (unless you deselected the box enabling the creation of a restore point).

One thing you might consider is doing a system restore to the date/time the restore point was created.  Doing so won’t delete/change any new files you may have created since running it (but will delete any new software, driver updates made since the uninstall).  It will just take the machine back to that configuration, including the corrupt copy of Roon.  There is no guarantee that doing this will bring back any or all of your playlists but it might be worth try.  Particularity since you know how to get it reinstalled.  Do the system restore, back up your playlists, run Revo again to uninstall Roon, reboot PC, reinstall Roon and then import your playlists.

To perform a system restore > type hear to search > sysdm.cpl > Enter key > enter admin creds if prompted > System Properties window opens > System Protection tab > System Restore button > choose Recommended restore (if the date/time are the same when you ran Revo) or select Choose a different restore point.

Hope this helps.

Buy a Mac...

Best streaming move I made was moving Roon Core of an iMAC and onto a SGC ST.