Computer updated and now Roon is blocked


My windows 10 laptop updated by Microsoft and now I can't get Roon past the initial icon for Roon. I tried a few "allow" setting on my computer and they both are set on allow private and public. I don't where to look next. The community board on Roon was no help, so I decided to ask here. Thx

Ag insider logo xs@2xjeffex00

Showing 6 responses by jeffex00

thanks, I'll try everybody's suggestions and let you guys know if I can get it working

I'm using Bitdefender and it's been working up till the middle of week. I even turned off my VPN and tried, no love. Heck, I even turnoff Bitdefender thinking something in Bitdefender might be blocking it.

 

I've opened the program and tried to run it as both "open" and and as "run as administrator" No luck there either.

Yep, I've rebooted the computer. I uninstalled Roon and downloaded the newest version. It's still stuck. I'm thinking it's on my end and it's a Windows 10 setting I don't know about. Frustrating, it used to work really well.

Well I tried all the above suggestions and it has not worked.

Yes, I'm using my HP laptop as my Roon core and my Bricasti M3 is my endpoint. It used to work real well.

Any other suggestions before I buy a Nuc or a new computer?

J

Noromance, thanks for the link. I took a quick look. The first part of the suggestions I've already tried. I'll work on the latter parts to tomorrow. But it gives me hope. thx

Hi,

Well I took CD84 suggestions. Everywhere I checked, all was good. When I had uninstalled the program originally I was reluctant to delete a folder called " setting and data". I bit the bullet and using Revo I deleted everything. I then reinstalled Roon and now most everything is working properly. Interesting enough, Qobuz, saves the artists and the albums for each artist I've chosen, but doesn't save my playlists.

Well, my next goal will hopefully to resurrect  my playlist from the copy of the folder Revo was supposed to have create before everything was wiped.

I want to thank the members for all their help. Especially CD84 and noromance. 

I do want call out Roon's lack of support and it's reliance on the "community" to help customers resolve computer issues with their product. If I can find a better product that includes better customer support, I'd be will try it and drop Roon.

J