Beware: Magnum Dynalab are not "doing repairs, upgrades or service right now"!!

That's too bad because their service used to be excellent.  I had an MD 90 and sent it in for repair.  I upgrade to a MD102 for short money.  And that was when they were doing repairs

I think it's just because they are consolidating and moving.   So are they willing to replace it?

The repair guy from MD was supposedly staying in Toronto and working remotely for the company that now owns Bryston, MD, and Axiom. I do not think the team in the sticks (Dwight, Ontario) know how to repair the MD tuners. I have a MD 108T and I am assuming I need to find a local technician if anything goes wrong. In my area that is not too hard.

I contacted Bryston (James Tanner specifically) to get in touch the MD. He forwarded my email to someone formerly in management at MD. I wanted to get another ST-2 antenna. The guy sounded helpful but then the conversation died.

I have a link somewhere for MD customer support regarding the ST-2 (they replied via some MD support system). I will soon contact customer support via the link to see if they can help.

To @yyzsantabarbara please let us know how it goes. I plan to continue to enjoy my MD-102, and hopefully no need to send it in any time soon. The news about the buyout and then nothing going on with support right now is a bummer. I wonder what sort of value they bought out if they cannot offer support on new products either. One could expect limited project sales, and/or if anything is leftover as a result of the buyout. 

New inquiry - 

Has anyone contacted them to see what happens if you inquire to buy a new product these days, and do they turn you away then too, or for the moment?

I contacted Magnum Dynalab to request a replacement center tune meter for my Etude in November 2023. (Swapping meters is easy enough to do myself.) I was aware that I was asking for an old part for an old product, and I would not have been surprised if it was not available.

I was delighted to hear from them in September 2024 that a replacement meter had been found. I am so pleased with my tuner now -- it looks and works like new again.

MAGNUM DYNALB CAME THRU!!!
Turns out there were a number of missing emails in both directions. MD have gone above and beyond to sort the issues. It took a LONG time but I am very happy with the outcome. I made assumptions that were not correct and well, that was REALLY STUPID on my part. Buy MD without reservation.

@superbike What a relief your last post is for me. Just yesterday ordered an MD-105T from Dealer B after being told by Dealer A that delivery would be September earliest. Today Dealer B says backordered, "usually 7 -10 days," but I know they are referring to audio gear in general, not MD in particular, of which they can't possibly sell more than 3 units per year.
So, an open solicitation for speculation. Will my order ultimately be filled? And if so, how long after today? Yes, I have other tuners -- two needing repair, two still functioning, none of them MD -- but if I were satisfied with them, I would not be ordering a replacement.

This is great news for all of us who still think FM has value. Magnum Dynalab builds some of the best tuners now being made. Thanks to the OP @superbike for updating us.