This is great news for all of us who still think FM has value. Magnum Dynalab builds some of the best tuners now being made. Thanks to the OP @superbike for updating us.
Beware: Magnum Dynalab are not "doing repairs, upgrades or service right now"!!
Just a note if you are considering buying a Magnum Dynalap liner. After buying a factory box from MD, sending them my tuner in August, I was told verbatim from the Operations Manager that they are not "doing repairs, upgrades or service right now". Six months went by and below is a sample of the items they told me. I am at a loss that they accepted the return for service, keep it six months and then say we won't fix it.
- I will ship your unit back to you. We can't solve you no power issue.
- If he can't fix it, I am just going to replace yours with a new unit.
- We are not doing repairs, upgrades or service right now,
- This is one we said we would look at in house and it is marked resolved January 8th but not shipped yet.
- Noted repair resolved "Cleaned the oxidized silver plated contacts in the switch cable inside the unit (inside the plug).
- Retested."
- Thanks for you most recent email from yesterday. We will be looking at you MD90 the first ½ of January.
- If you don't hear back from me by Friday, please do a follow up and we may need to look at another service option.
- Hi William, we will have a better idea in a couple of weeks.
- We are in the works on doing changes in manufacturing so we can not touch repairs for at least another 4 to 6 weeks.
- It will be at least 6 weeks before we can start looking at this. Please don't hesitate to reach out in 2 to 3 weeks for an update.
I love the tuners but be careful as it appears any investment would be a gamble... So odd for a company now owned by Bryson.
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@superbike What a relief your last post is for me. Just yesterday ordered an MD-105T from Dealer B after being told by Dealer A that delivery would be September earliest. Today Dealer B says backordered, "usually 7 -10 days," but I know they are referring to audio gear in general, not MD in particular, of which they can't possibly sell more than 3 units per year.
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MAGNUM DYNALB CAME THRU!!! |
I contacted Magnum Dynalab to request a replacement center tune meter for my Etude in November 2023. (Swapping meters is easy enough to do myself.) I was aware that I was asking for an old part for an old product, and I would not have been surprised if it was not available. I was delighted to hear from them in September 2024 that a replacement meter had been found. I am so pleased with my tuner now -- it looks and works like new again. |
To @yyzsantabarbara please let us know how it goes. I plan to continue to enjoy my MD-102, and hopefully no need to send it in any time soon. The news about the buyout and then nothing going on with support right now is a bummer. I wonder what sort of value they bought out if they cannot offer support on new products either. One could expect limited project sales, and/or if anything is leftover as a result of the buyout. New inquiry - Has anyone contacted them to see what happens if you inquire to buy a new product these days, and do they turn you away then too, or for the moment? |
The repair guy from MD was supposedly staying in Toronto and working remotely for the company that now owns Bryston, MD, and Axiom. I do not think the team in the sticks (Dwight, Ontario) know how to repair the MD tuners. I have a MD 108T and I am assuming I need to find a local technician if anything goes wrong. In my area that is not too hard. I contacted Bryston (James Tanner specifically) to get in touch the MD. He forwarded my email to someone formerly in management at MD. I wanted to get another ST-2 antenna. The guy sounded helpful but then the conversation died. I have a link somewhere for MD customer support regarding the ST-2 (they replied via some MD support system). I will soon contact customer support via the link to see if they can help.
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