Two defective pieces in a row - unreasonable to demand refund?

I had McIntosh in the 70s.  It was often broken. It might have been worth it for me back then because I didn’t have a lot of options.  
Adrays wouldn’t even carry them because Mac’s QC was so poor it cost them too much.  My guy at Adrays referred to the brand as McIntrash.  It hurt my feelings but well, it’s something that you might have to resign yourself to.  Like owning a BMW - you might or might not get one that needs a lot of costly repairs - but either way you might have fun with it.  
These days I think other far less expensive stuff sounds as good or better.  YMMV.  I’m not all that experienced and perhaps that amp sounds better to you than anything else but as far as the return question goes there is no question that if you do want one they have to give it to you.  

Many years ago I was scheduled to fly into Detroit.  The day before my flight I received a call from a teammate asking if I had seen the news.  It turns out the flight I was scheduled for the next day crashed.  When I said I would see them the next day they asked if was nuts... to which I replied,  what were the odds of the same flight crashing two days in a row.

Anyway, what are the odds of having another issue with the 3rd unit?  I'd be chill and let the dealer and Mac get you sorted out.  

I would not unpack it at the dealer unless they were willing to repack it.  I might ask them to deliver it and make sure it works at your house.

I don't know why this thread goes on and on with suggestions. OP already said long ago that the is ordering a third unit. Enough already.

Update:

Finally up and running with a spotless and functional unit. Chalk my problems up to bad luck, or COVID, or whatever. McIntosh and dealer took care of me with no hassle. Easy to forgive problems when the manufacturer (and dealer) makes it right without skipping a beat. No regrets, sounds amazing. Bottom line, I would advise anyone who reads this thread in the future not to be scared off McIntosh because my experience. It is true that I had to go through multiple units till they got it right, but they got it right and didn't give me any grief, which counts for a lot in my book.

Glad you got a good one in the end. But, three McIntosh amps to find a good one?  https://youtu.be/1fybwCGjNUc?t=41

Happy ending. But I must admit I probably would walk right out of a dealer that has a policy of no refunds when I am buying stuff over $7K. The whole point of going to a dealer is service and making sure you are happy. I have no doubt that my dealer would happily refund the money for something I bought if I wasn’t happy and needed to go somewhere else to get something. Number one trait I want in a dealer is integrity… and “I got your money… now you are screwed…” or even the uncertainty of not knowing isn’t in my definition of integrity.

You are a forgiving person after the second one I would be done.

I listened to some of the newer Mc gear recently and thought it was quite good.   I have owned McIntosh in the past and it never failed me.   Good stuff that can always be serviced.

Glad you got a good one in the end. But, three McIntosh amps to find a good one?

batting .333 gets you into the hall of fame in baseball

but maybe not with expensive hifi gear with green lights and meters???  😆😆😆

rsf5071,111 posts03-26-2021 12:55pmGet a refund NOW!

~~~~~~~~
Well not so fast
Best way to handle this is via compromise
Anytime i make a  electronic purchase off ebay, tubes , cdp's etc etc, I always tell the seller just takea   20% restock fee, 
Even if he has a  30 day refund guarantee
We all have to be fair around here.
Yeah I know 20% is a chunck of change ona  big amp.
So lets say 15%, 
10% is too low.
OK 15% + buyer pays return shipping.
well maybe 10% + shipping. 
This is fair N square. 
Lets not start a war over a  few hundred bucks. 
Just move on.....

Ohh I just now see his issue was resolved. Hope my above post is logged in as a alternative method of working out simple solutions. 
Compromise. This is the key.

You bought other products from this dealer and they won’t accept the refund after two defective units? Wow.

You should have an accomplice walk into the dealer pretending to be interested in some Macintosh equipment but they are hesitant because they read this thread.

In an age where many audiophiles buy used equipment and don’t buy new from a dealer, they should be bending over backwards for you. Especially considering that you’re a loyal customer.

Macs really hold their value. Id try to get compensated someway and take the third unit conditionally.

I would have the dealer get a third one but I would make it clear, third strike and I'm out. I would talk to him first and then I would text or email him a summary of your conversation. Start out with "as we discussed...."

Digital Mac's don't hold value. Sure get a 3rd, you must be looking for punishment.

https://www.audiogon.com/listings/lisaaea6-mcintosh-ma-8900-solid-state?creative=305983658573&gclid=CjwKCAjwlYCHBhAQEiwA4K21m_6P2ZrDTSNN-Ywc-yTripOd8YKjaj1j6bTgygcRkveHDzV2FxTBBBoCt2EQAvD_BwE&keyword=

here is one that looks excellent and evidently works...

After the 2nd defective unit, I would have demanded a refund, and contacted the cc company.   No refund policy on your hard earned money is bullkaka. 
 Run away and get a better unit.

  Ayre, McCormack, NAD, parasound ETC!

I think third time's the charm😉