lostark
Responses from lostark
| Two defective pieces in a row - unreasonable to demand refund? Update:Finally up and running with a spotless and functional unit. Chalk my problems up to bad luck, or COVID, or whatever. McIntosh and dealer took care of me with no hassle. Easy to forgive problems when the manufacturer (and dealer) makes it ri... | |
| Two defective pieces in a row - unreasonable to demand refund? @audiodwebeYou are. Store policies aren't laws. If I don't receive what I paid for they can't just keep my money. Hence my question whether it would be unreasonable to demand a refund, meaning not simply request, but insist in lieu of filing a cha... | |
| Two defective pieces in a row - unreasonable to demand refund? @yogiboyI bought speakers to match this unit (many hours of auditioning), so after my initial frustration subsided (I wrote my post just minutes after finding my 2nd unit was DOA in order to get unbiased advice) I decided it's less of a pain to j... | |
| Two defective pieces in a row - unreasonable to demand refund? @hobo1452There's no way it was damaged in transit, as I've said repeatedly. Believe it or don't. My dealer isn't just authorized, they are McIntosh "platinum" tier dealer. No reason for me to name them because I'm not having a problem with them, a... | |
| Two defective pieces in a row - unreasonable to demand refund? @hobo1452Bought from a reputable local dealer I've been working with for years. Brand new units with McIntosh security tape on inner and outer boxes, freight label addressed to the dealer with a Binghamton return address. I'm brand agnostic, so ho... | |
| Two defective pieces in a row - unreasonable to demand refund? The outer box of the 1st unit was pristine, no signs of mishandling. Nothing was loose in the inner box. Implausible to me that the damage could have happened in transit, it almost certainly slipped passed QC or occurred while it was being packed.... | |
| Two defective pieces in a row - unreasonable to demand refund? The first unit was gouged to bare metal on the bottom, looked like someone missed the hole when screwing on the pallet. It was definitely new, McIntosh security tape on outer and inner box. Just took in the 2nd unit in to the dealer and they confi... | |
| Two defective pieces in a row - unreasonable to demand refund? Nothing else I'm interested in. In fact I bought speakers from the same store based on the match with this amp, so if I return the Mc I'm left with speakers I'll have to find a new match for. Not fun. | |
| Two defective pieces in a row - unreasonable to demand refund? Bought 2 pairs of speakers and turntable from this dealer. This situation isn't the dealer's fault and I'd like to do business in the future. Don't know if demanding a refund will get me blacklisted from the store | |
| Two defective pieces in a row - unreasonable to demand refund? Less the 24 hours. It's DOA, won't power up out of the box. | |
| McIntosh vs Accuphase? Thanks to all for the helpful input. Did a bunch of auditioning over the past couple weeks. To my ear McIntosh takes the prize, regardless of price. It's just icing on the cake that it's a much better value proposition here in the US. I was also w... | |
| Looking for a DAC w/ balanced XLR line out, budget $1k Of course moving on up you have the Ayre QB-9 but that is USB only.OP, what input do you need?I'm probably going to use a network player compatible with Roon, something like a Bluesound Node 2i, so optical or coax. If there's a network player with... |