It’s very hard for me to give a company a chance when I read about poor customer service from my fellow audiophiles. I put customer service as a very large determinant when I buy gear. Therefore Eversolo could sound heavenly and I would still pass. I use Bluesound and HiFi Rose now.
Here's a left field one for you. Buy a wiiM ultra. I have and it's great, it works, it's very easy to use and set up. There are regular, meaningful updates. I use mine into my Chord Hugo TT, I am very happy with it. Here in the UK there are some great discounted black Friday deals. I would guess that there are some in the US as well. It's down to £250, worth a try? |
As others note, why blow a good chunk of your money buying a streamer/DAC that has had a good portion of the money used to create and voice their DAC when you don't need one assuming you have an external DAC that is likely better than any in most $2K streamer/DACs? |
Anyone spending $3700 on the A10 is wasting their money if they expect the level of support Innuos, Aurender, and Auralic provide. There is NO support , over the air updates are the only "support" and if they are bad you're screwed They can't even properly support their entry level unit. Each FW has a bug and after 3 FW they still have not corrected a known issue. They are all based on the Android 11 OS which was End of Life Jan 2024. No more security patches.... What does that mean for network security? Most of the better streamers use a custom Linux OS.
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Eversolo support is non existent. You must roll back FW when there is a bug. Then you will wait months and still no fix. Real POS company if there's a problem, they expect the dealer to carry out warranty. I asked them for an RMA for a unit with a USB problem and they ignored my request. You can do a lot better .
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Yes. This Innuous Zenith Mk2 on TMR |