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Does Qobuz work

I've been streaming from Tidal from ethernet, through my Blue Sound Vault and McIntosh amp.  I find the BluOS very easy to use and Tidal works great on the BluOS app on my phone.  Qobuz does not. I've tried to contact Qobuz customer support but its been days now and they haven't responded.  There are several options on the BluOS app for various sources, like Tidal, Amazon Music, Qobuz, etc. But Qobuz is the only one that doesn't work, I paid for the Hi Res Audio, but the songs come thru at only cd quality and only 15 second samples.    Does anyone have a solution?

mojo771
ghdprentice
6,435 posts
 

I have used Qobuz for years on multiple streamers, never a hitch. 15seconds sounds like you are not properly logged on.

Are you able to log on correctly via a iPad or iPhone? This should verify your account is working fine.

erik_squires
15,803 posts
 

Sounds like you put your credentials in wrong

rocray's avatar
rocray
1,448 posts
 

I’ve had Qobuz for about 4 years, running through a Node 2, and Node 2i. No major issues. 

tony1954's avatar
tony1954
898 posts
 

Definitely sounds like user error, rather than a Qobuz related issue. Try restarting everything from the start.

Good luck. Problems suck.

fuzztone's avatar
fuzztone
5,502 posts
 

Sounds like Tidal Connect. Qobuz has had longer to work on it than it took Tidal to implement a Connect feature ala Spotify.

Maybe they are not up to it. Maybe like Spotify rumors to go flac or better.

BluOS does not seem particularly "easy" to me.

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