Hey John, check your private messages. Just sent you some info that will hopefully help!
Write to Dali tech support. https://www.dali-speakers.com/en-us/about-dali/technical-support/ |
@bill_k is right. if your speaker is under warranty, lenbrook will replace your driver. i had a rattling mid-woof and they sent me a brand new one. quick turn around, too. was an easy fix. I had to provide them with the receipt of my purchase, of course. |
Call first and talk to Bill, then send your woofer to Millersound Speaker service for expert repair. Search A'gon for excellent reviews. Millersound Speaker Refoaming, Speaker Reconing and Repair Services |
Since your dealer isn’t responding, you could try contacting Lenbrook if you’re in the US or Canada since they distribute DALI. Their toll free number and email is at the bottom of their website: https://www.lenbrookamericas.com/ |