@dhcod Wait- adult guys get Chanukah gifts? That memo has circulated yet to my family-
@mapman We got the same- bupkes- a/k/a gurnisht |
@astolfor While I appreciate your note, it hurts having my business and employees defamed and misrepresented here on this forum. And you did that. I can copy pages and pages full of e-mails and text messages to you. How can you say silence from Upscale Audio? Does Kat deserve that? You have been treated with the utmost respect. We have checked on your order constantly, and updated you. The rack went from Switzerland to France, where a container was being filled, then shipped. I can't change that and the worldwide shipping crisis. None of this constant drama will make things move a day faster. What it DOES do is slow down our response time to others during a Christmas where there are epic shortages and EVERYONE's waiting. I told you I bought a rack and it took four months. I was unhappy about it, but I didn't go out and say things that aren't true about it. I'll put you on the phone with the regional VP for the importer. She'll tell you what you already have been told. What she will do, only because it's for ME, is drop ship everything to you so it doesn't have to come here first. Something they never do, but I asked for a big favor. The boat with the amp is SUPPOSED to be in port the 2nd. Our import guy has been excellent in getting containers off and to us. But I am at the mercy f the longshoreman and have no control over them. None of it. Nothing you or I can do to change it. Regardless of all that, please don't go on some forum and say stuff about Kat and my company. She doesn't deserve it, and neither do I. If Kat saw this she would hit the roof. And I would support her. This forum amazes me with the stuff people say. It's really incredible.
|
@audioquest4life Lovely cart, enjoy! |
@dhcod Love that. "Honey...you got me a NOS quad of 1960s Raytheon 5842/417A windmill getter tubes! How did you ever guess that's what I wanted?" Truth be told I got four bars of Italian soap. |
@upscaleaudioMy wife has long given up on getting me anything. Birthdays and holidays are always "what are you buying yourself"? She's very nice about asking if I am enjoying my self purchased presents after the fact! |
I got a week off from all of my other jobs to do my favorite job which is being a daddy. Got my kid everything she wanted. Listened to a few sides.
we cooked 4 turkeys, 40lbs of potatoes and roughly 6 gallons of coffee and handed out plates to the homeless by where my day job is. We are poor and live in a crappy apartment but we give where we can. A nice Christmas for sure. |
Post removed |
Kevin, I do not know what you are talking about, I did not defame ANYONE or Upscale. If you are talking about a private message conversation I had with a member on this forum, he reached out to me and asked me about Pathos and I explained my situation and what I would do, which was to listen to the BAT (which you have in sale) and the Pathos. When he asked me if he should buy the Pathos, I told them that I liked or love (do not remember which word I used) Pathos and that that is why I am putting up with all the delays. I also told him that he should buy the Pathos, which he did, BUT that he should be aware of all the delays and that if the Pathos breaks he might be out for a long wait to get it fixed based on all the delays I experienced with the 2 racks and the amp. I have not once recommended anyone not to buy from you, I have always recommended to those who asked to buy a Primaluna, or any of your products that I feel I would buy. This and only this time I explained the delays because he was concerned about the service about Pathos after the sale and HE asked about it. If you want to make a discussion I had in private with him public and you want come after me accusing me of defamations then that is fine. I know I have not lied about the situation or defamed anyone, much less by name. Further more I told him that in no way or shape I was saying that Upscale was bad, but just explaining my that experience with the racks and the amp was not good. You might disagree, and I respect that. If you want I have no problem posting the message I sent in private to him and all the documentation I have to back every word I wrote in that message to him. Just let me know how you want to proceed, because I am not going to stand here and let you put words in my mouth and accuse me of my 2-3 week email update request delaying things for everyone else after you have been 3 months past your 2 week promise for the racks and the already late on your 2-3 month timeline for the amp; all which have been already paid for 3+ months ago. I will stop now, until you tell me how you want to proceed. Happy New Year. Astolfo |