I wouldn't buy from them ever again. Received a damaged tube and sent emails and they never responded. Calls go to a message saying email them. Tube was cheap, just principle.
Going back to 2017 I bought a dozen EL34s & a pair of 6922s from them & there were no issues. It was a telephone order. Based on that experience, I would probably buy from them again, although, more recently, I bought a dozen EL34s from Jim McShane and it seemed like I was getting more personalized service . . . so given a choice, I would prefer to buy from Jim.
jims the man, but his selection has shrunken. i very happily bought from him a month or two ago. his service is fantastic. dealing with him earns a deep trust that ur dealin an expert and a stand-up guy.
I've bought a lot of tubes from Viva and they've always been prompt in shipping and every tube has been fine. I've called them to talk about things a couple of times and they're utterly professional and cool.
Vivatubes are my go-to for Psvanes or other new tubes. A couple of years ago they replaced my one noisy tube by sending a matched pair. That alone is the reason for me to go to them Vs fleaBay/Amazon.
Several orders with Viva. No problems. I had a KT-88 go bad from an order last year and they promptly replaced it. No hassle. And their prices are generally pretty good.
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