Qobuz vs. Tidal


Greetings to all,

I'm sure this has been asked before. Which do you prefer and why? Qobuz customer service is worse than terrible. Is Tidal CS any better? 

What about selection? 

Thank you!

lovehifi22

I guess I have to be more careful when deleting. Perhaps I will use the Qobuz app on my phone. 

Many thanks as well to the individual who was kind enough to share his playlists!

... With the level of tech today you wouldn’t think it’d be too hard to have someone fairly easily implement a decent search function ...

That's a function of the software you're using to stream Qobuz, e.g. Conductor if you're using an Aurender, or perhaps Volumio if you're using a Raspberry Pi.

Also the search leaves a lot to be desired.

@arnold_h Amen brother.  I’ve got the same complaints, and I emailed Qobuz a year or so ago about it but obviously nothing has happened.  With the level of tech today you wouldn’t think it’d be too hard to have someone fairly easily implement a decent search function, and I’m sure we’re not the only ones who are dissatisfied/frustrated with it.  Plus, as a customer it just comes across like they don’t give a crap.  Seems like an unforced error to me. 

FYI…Tidal is dropping its prices starting in April. $10.99 per month.

As to sound quality, I found it to vary based on streamer. If you’re running Aurender then Qobuz will sound slightly better. Tidal still sounds good and has some music that’s not available on Qobuz. With Lumin and Bricasti I found Tidal to sound a bit better.
It’s worth having both if you can afford it.

I am with others here, never had any issues with Qobuz. My Aurender’s Conductor App offers seamless integration of both Qobuz and Tidal. And I prefer Qobuz over Tidal based on my genre preferences.

@wsrrsw

Thank you for sharing your playlists, amazing selection!

+1 @ghdprentice I use Qobuz w/ roon and with out. How to pronounce Qobuz is a different story.

Like anything. once you get used to the particular interface it’s nothing.

FYI I make all playlists in the native Qobuz app and use/play in roon.

Here’s one And here’s another

@jgjg123 

Qobuz has the best sound quality and a much larger collection of high resolution albums than Tidal.

 

If you are using a streamer the software is constructed by the streamer manufacturer and not Qobuz. How are you streaming? I have used Qobuz for years and never had any reason to contact them.

I had a free trial with Tidal for a while, it was quite good but cost more than Qobuz.  I ended up signing up with Qobuz for a year.  Qobuz is ok but could be better. For starters they do not have as many titles available. Also the search leaves a lot to be desired. If you search for a particular band or artist, all of their albums don’t always show up. Yet if you search the name of the particular album it sometimes does show up, now why is that? If they have a particular artist and you search it, all the songs or albums should show up. Compare this to Spotify for example, there is virtually nothing that is not available on Spotify, also when you do a search on Spotify, everything pops up related to the search. Not terribly impressed.

I decided to delete some tracks on two different playlists. I simply swiped them and pressed delete. Sounds simple enough. I ended up deleting over 70% of the playlist and have no idea why that happened. I've done it before with any issues.

I've tried to get help from Qoboz and can't get a response. Many users of Qobuz have indicated their CS leaves a lot to be desired. 

How does one learn to use Qobuz?

jgjg123

Qobuz customer service is worse than terrible.

Really? What problems did you have?

I switched from Tidal to Qobuz years ago because Tidal was more expensive and I had no desire to mess with their MQA crap.  I believe Tidal has since ditched MQA and I think they may have recently reduced their prices but not sure about that.  The choice at this stage may well come down to which has better music selection for your tastes although it seems Qobuz has more hi res content, which is significant.  Do a free trial of both and I’m sure one will stand out to you.