Qobuz vs. Tidal


Greetings to all,

I'm sure this has been asked before. Which do you prefer and why? Qobuz customer service is worse than terrible. Is Tidal CS any better? 

What about selection? 

Thank you!

jgjg123

Showing 6 responses by soix

I switched from Tidal to Qobuz years ago because Tidal was more expensive and I had no desire to mess with their MQA crap.  I believe Tidal has since ditched MQA and I think they may have recently reduced their prices but not sure about that.  The choice at this stage may well come down to which has better music selection for your tastes although it seems Qobuz has more hi res content, which is significant.  Do a free trial of both and I’m sure one will stand out to you. 

Also the search leaves a lot to be desired.

@arnold_h Amen brother.  I’ve got the same complaints, and I emailed Qobuz a year or so ago about it but obviously nothing has happened.  With the level of tech today you wouldn’t think it’d be too hard to have someone fairly easily implement a decent search function, and I’m sure we’re not the only ones who are dissatisfied/frustrated with it.  Plus, as a customer it just comes across like they don’t give a crap.  Seems like an unforced error to me. 

soix

... With the level of tech today you wouldn’t think it’d be too hard to have someone fairly easily implement a decent search function ...

That's a function of the software you're using to stream Qobuz, e.g. Conductor if you're using an Aurender, or perhaps Volumio if you're using a Raspberry Pi.

@cleeds I wasn’t using software, just direct on the Qobuz site.  It just sucks. Period. 

Don’t have search issues with Tidal, Qobuz, Roon or Auender Conductor 4.   What are the examples of an issue you’re running into with search?

@audphile1 Have a look at the post abov@arnold_h — his experience and frustrations mimic my own exactly.


 

Second, usually when you have an annual subscription, you get an email that you are about to renew and they will be charging you card for the renewal. Not the case with Quobuz. got this email from Qobuz two months!!! before my subscription was due to auto renew.  Maybe your notification went to spam?

@dinov I received this email two months!!! before my subscription was due to renew.  Maybe your notification went to spam?

YOUR SUBSCRIPTION WILL EXPIRE SOON
 
Unless you indicate otherwise, your subscription will be automatically renewed and a payment request will be made on the October 17, 2023.
However, you can choose not to renew it by going to My account My streaming plan at least 48 hours before the renewal date.

I have Spotify Premium, which to my ears, doesn’t sound too bad at all.  Wondering how much better QoBuz will sound?

@lou_setriodes Well, they offer a free trial so why not just give it a try and see what you think?