My Aurender N150 is stuck in repeat mode

So…how is it?

@audphile1 

Out of the box, it was definitely better than the Node 130 with the Teddy Pardo power supply ( which will be available soon).

I’m going to wait a week before I give it a good listen.

From what I gathered Aurender is one of the best for what they offer. Sorry to hear about what’s going on at the moment with your gear. 
 

This is what gets me with the digital realm. Software updates. Bugs. Connectivity issues. Customer support. I would like to purchase a N200. Though will it work 15 years from now? Call me naive. Looking for all opinions. I only know that physical format will always be around, and someone will be able to service if all fails. I do not want to fall into the planned obsolescence game. Sorry if I hijacked the thread 

@txp1, is your Aurender N150 still stuck in repeat mode?   Was Aurender customer support able to resolve this issue?   Please keep us posted.  Thanks. 

@jred 

I understand your reticence, but the world is going to digital. I have a five-year-old surrender and 100 that works perfectly with their interface. They are probably the leading streamer provider and are likely the far into the future. The benefits of screaming are so high. I highly recommend taking the faith.

@hgeifman  I posted it previously in the queue.  I resolved the problem by using the "Reset" command available by press and hold the play button at the top of the queue.  I hadn't used that action in my 13 months of ownership because my N150 and the Conductor app had been problem-free.   Aurender support was also very interested and responsive.  That's also in the queue. In fact, Aurender's excellent support regarding this has made me even more impressed with their customer service. 

Aurender fixed the bugs and made an update available in app store 3/20/2024. Very quick turnaround. Problems fixed. 

@audphile1  I agree.  I'm very impressed and pleased with Aurender support regarding issues described in this thread as well as other support they have provided for me.  All of my previous issues were my newbie operator errors and general questions.  
@jred  you won't be disappointed with Aurender support!  I've had my N150 for 13 months and I was so pleased I recently ordered a new N200 because I wanted to hear even better audio although the N150 has been mighty fine.

@jred I agree with @ghdprentice. My brother was one of the earlier Aurender N100 adopters, long before I became an Aurender dealer, and he was the one who brought the brand to my attention when I was much earlier on in my audiophile journey. I think he’s had his unit going on ten years now. He did need service once last year, but Aurender still provided support and to my knowledge he hasn’t had any issues since. 

I will say that Aurender support is amongst the best I’ve ever encountered in the industry, and the quality of their product designs and builds are also amongst the best. 

Thank you. Ten years is a long run. That’s reassuring. Though after a long day. I want to sit down and appreciate music. I do enough tech work with my darn phone because of bugs. Last thing is calling someone. Even if they respond within 30 minutes which is exceptional service. 
 

Sometimes simplicity is luxury. 

Thanks everyone for your words. Most appreciated! The 150 is a reasonable price. I’ll take the plunge eventually. Good thread here. 

I had a similar problem with Conductor 4.  Switched back to Conductor 3.