Has anyone had any experience with Cullen Cable in the last 3-3 1/2 months? Have been waiting on a couple XLR cables for appx that long. Wanted to order a power chord and RCA interconnects as well...but now i am hesitant. I’ve haven’t seen any bad reviews for Patrick at Cullen Cables...ones that would indicate that a 3+ month wait isn’t normal. But haven't seen anything that tells me it is either.
@agbraceI have a very large order that I placed in March that I'm still waiting on....
I know I will get the cables...I trust Patrick. But I cant predict when. I dont want to make any public theories about why the wait time has been so long but this has been going on for a couple yrs now. I have ordered from him in the last couple years so I kind a half prepared for this.
Anyways... feel confident that you will get your cables and also he had developed a new design for his Crossover Series that he says has even less noise than previous. You should be getting the updated Crossover designed cables...if that's what u ordered.
To put things in perspective a little...I've been waiting on a preamp for 7 months. They decided to "update" the faceplate. The thing is built...but is just sitting.on the shelf because it takes 7+ months to make a faceplate... :/
So wither these cables come tomorrow or next month...Im not playing any music without a volume control.
Thanks for the reply, this is my first order with him ~$1200, 4 power cables and a power strip. He has a great reputation and certainly he's affected by supply chain issues like everyone else. It's not necessarily the wait, which I can understand, but at least try to be somewhat timely on communication. Also with the sale to Wyred 4 Sound that is probably taking up a lot of time.
Return customer that placed a sizeable order with Patrick in March and received them by May. His communication isn't the best or even realistic with timing, but you will get them!
@jjss49I assume he didn't get a response back. Idk
pat response time is within 2-3 days for me. But i try to only email him once every 5-6wks to say "hi". Guess my only issue is that his response is usually ill have them shipped out next week and then another 5wks goes by 🤷.
Order placed in March is finally shipping today :)
@kren0006I'd assume so. Drop him an email. Just be aware that u may receive your order in 2-3 weeks or much much longer. I think wait time may just depends on what your ordering.
I wanted to give an update on my recent order of a 3 ft. Crossover II power cord from Cullen Cable. As stated above, via email Patrick replied to me in 24 hours. and I recieved the power cord 30 days from that point. The Crossover II power cord is now of a new design with added filtering to it (I own two of the older versions to compare). Good listening. Jeff
Another update. Patrick's still making cables and responded to me within 24 hours with a quote. I placed the order yesterday. Seems to be same as ever. Looking forward to receiving great cables.
Well so far we are coming up on one year since I placed my order and no cables yet. I am waiting on 3 XLR interconnects and 2 power cables. I email Patrick every month or so, if I remember, and he always replies and is pleasant and says they will be shipping that week. This cycle has repeated itself for the last 9 months. Waiting a couple months for custom cables is one thing but this is getting absurd.
He sold his company to Wyred4Sound so maybe you’ve got outdated contact info? I know I’m reaching here, but other people are getting cables so not sure what else could be going on here. And you’re right — that delay is absolutely absurd and you’re much more patient than I woulda been, but that said something seems really amiss here. Best of luck in getting this sorted, and sorry to hear you’re going through this!
One would think that Wyred4sound would be liable for the commitments of a company they absorbed unless someone were cunning enough to put in some rider to negate that. Maybe contact Wryed4sound with your purchase info and email coms to see how they respond?
Patrick shipped out the order today after another email, sounds like he has been way too busy, oh well, it's just cables, hopefully he can catch up with the demand.
I received an email last month, from Patrick, that he and Wyred are now separated as it did not work out. I re-read the email to make sure that I was posting the right thing.
i had reached out earlier to Wyred to split my 6’ cables into 3 and re-terminate. They were pretty good on the response. But looks like Cullen is back.
I called Wyred 4 Sound asking to speak with Patrick but was told he is no longer there. I then searched the web and came across this thread, which after reading all that I’ve read, can’t say I’m surprised. Interesting that he requires people to send an email to receive a quote for each order, collects payment, and then sits on it. Sounds like a severe lack of motivation!
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