Thin Line Between Critique and Courtrooms: A Dialogue on the Recent Audiophile Drama


Hey Audiogonians,

In the vast, vibrant universe of audio reviews, where the line between subjective opinion and objective analysis often blurs, a new saga unfolds. It involves a Youtuber, well-known within our community for their take on speaker designs – designs that, while innovative, haven't shied away from criticism. The plot thickens with another Youtuber's revelation: the speaker's designer and manufacturer has filed a lawsuit against a reviewer over their less-than-glowing feedback.

The core of the debate? Whether it's acceptable to push back against reviewers when their findings diverge from what manufacturers desire. It's not a new drama; history is littered with tales of reviewers facing legal threats for daring to express their truth. Yet, each story brings a fresh perspective on the delicate dance between free speech and brand reputation.

This particular episode raises several intriguing questions:
- Where do we draw the line between constructive criticism and damaging feedback?
- Is the courtroom really the arena for settling disputes over reviews, or should dialogue prevail?
- And crucially, what does this mean for the future of honest, independent audio reviews?

This isn't just about the nitty-gritty of legal battles, many of which remain cloaked in confidentiality and technical jargon. It's about the principle: the right to voice one's opinion in a space that thrives on diversity of thought.

So, fellow audiophiles, what's your take? Have you ever felt swayed by a review, only to discover a different truth upon listening? Have you faced the ire of those who didn't appreciate your candid feedback?

📢Let's make this a discussion to remember – not just for the controversy, but for the unity and respect we can foster, even in disagreement.

 

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Going forward, let Tekton and it’s big, bad mouthpiece suffer the consequence of being a thin skinned bully in a business that relies upon listener reviews and word of mouth opinion. Bigger and better makers with more money in the game suffered bad reviews on product they nursed & brought to a fickle hit or miss market.

And in a world full of really good speakers, I can easily avoid their typically unattractive offerings- for both the aesthetics and now the whiney litigiousness.

Business 101:

A 5% increase in customer loyality doubles the lifetime return on investment.

So, what is the real cost of alienating 10%, 20% or 30% of your potential customer base?

Probably not a good business decision to (intentionally) broadcast negative PR about yourself?

The irony of this self-inflicted wound for Tekton is that the original ASR review was in October 2023. It had gone dormant at 8 pages over just a few weeks, still within that month. Things didn’t start up again until Eric inserted himself into the discussion in February 2024, outraged at a so-so review instead of a glowing one. His threats of litigation followed shortly afterward which did nothing except throw gasoline and a lit match on the thread. The ASR thread is now approaching 100 pages with over 1,900 posts and has spread to a number of other audio web sites (including this one....)

A master class for business owners in how not to handle a so-so review.

Very simply philosophy…MY EGO at any cost!  Tekton is finding out it don’t come cheap as the never Tektoners multiply.  Sooo unnecessary.Â