USB Cable being held hostage…Suggestions?
I bought a high end boutique USB cable used (MSRP $800 paid $400) and it wouldn’t play music on my streamer but played on a laptop. Working with the seller and maker we agreed to send it to the maker October 2024 to test, repair or return. In November maker told me it tested fine but insisted he wanted to replace it free of charge. Monthly communication has been very spotty with several no responses. I have been very patient and respectful sending no demands or threats etc. just asking for shipping confirmation. I have asked several times just to return my original cable that the seller has agreed to give me a refund. The maker has responded 3 times since January 2025 that he will ship me the replacement cable next week? Still no cables and very slow if any responses. Turns out the business is not accredited by the BBB. No lawyer friends to send letter for me etc.. Anyone gone through this dance? Any suggestions on how to pressure the maker to return my original cable?
@tksteingraber - I have had a bad experience with Brad Vojtech as well, to the sum of about $900. He stopped replying to my emails and did not send my order as promised. I am glad this thread has been created - thank you for your alert. In friendship - kevin |
re: is it the cable or the gear? This is on backorder right now, expected to be back in stock sometime in June. It’ll diagnose USB cables for their capabilities (e.g. data up to and including USB 4.0, charging, connections): https://caberqu.com/home/39-ble-caberqu-0611816327412.html
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@tksteingraber Thank you for naming the offending party which has now been added to my List of companies to avoid. A quick google search shows similar complaints across a multiple other audio forums so you are not alone in this. But I had never seen any of those and only vaguely knew of this company, everything I had heard was positive so I could have easily found myself ordering from them. You may have saved lots of us from getting into the same situation so thank you for that. |
As there is usually discovered on a Forum, a thread which directs individuals to Services that have been satisfactory and recommended, i.e, Third Party Cartridge Services or Overhaul Services for equipment. A Thread such as this will become obscure and buried, to avoid this, there can also be a Thread Created, preferably by the Administrators, that creates the Opportunity to list Services with a history of Customers who have a outcome of dealing with the Service have not being satisfied. Services only need to be listed not named and shamed. The other info can be shown through a Link added to direct to a thread where the Service is being reported on by a Customer/Customers. I'm sure that within a List, if a Service was to have shown a list of links to show how Customers feel about their interaction and if these are where the Customer has had an unsavoury experience, the phone will steadily ring much much less for such a Service. The Administrator are leaning heavily towards the Forum being a place where Vendors have a free reign to promote wares for sale. The Administration would best serve the Forum Members by supporting a Space on the Forum as a one stop shop to speedily see if a Vendor has adeptness at creating disgruntled customers. |
