Maybe the manufacturer messed up and exported it to Japan and it was sent back after they figured it out and the dealership had nothing to do with it or has any idea? Guessing this same preamp is sold in various countries as well. Probably getting a better answer contacting the manufacturer directly. Be surprised if a US dealership went through the work or could even figure out a distributor in Japan had this piece; my guess would be the manufacturer or the stateside distributor if there is one knows the answer.
New Preamplifier
Just bought a new high end preamplifier from a USA dealer that sells online as well as in store (I will not reveal the name of the dealer, nor of the manufacturer or product). The preamp is new, was packed in the original unopened box, all accessories are new, factory packaging is original and new. I checked and double checked everything and confirmed it is new. I registered the product with the manufacturer and it has never been registered and they confirmed it is a new product. However, in the rear of the preamp, next to the serial number label, there is a small circular golden label that states: "KANJITSU DENIKI CO., LTD GUARANTEE" around the circular label and in the center, next to the company logo it says "Official Importer". I checked and this is an audio distribution company in Japan that deals in high end equipment. The preamp is from a USA manufacturer that manufactures only in the USA. My first question was "How did this seal got in there?" I asked the USA dealer from where I bought the preamp but he has not answered yet. I can only presume that this is a new unused product, sold to this company in Japan, they check the product to ensure everything is perfect and put their seal on it, and the USA dealer did not have the product available and got it from them. But, this is a USA product with all electrical connections, including the original AC power cord, to USA code, not Japan. Any suggestions?
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