Need McIntosh service advice

@roxy54

OP never says where he lives.

Its a secret!

Especially when asking where to send something?

Audio Classics in Vestal, NY

OP never says where he lives. Nice follow up. I guess he did his own research.

Audio Classics, Vestal, NY

tbevan, my sympathies. I live in southern California. I've owned McIntosh components since 1980. It's true, there are very few good techs around, including those that are McIntosh authorized repair shops. Over time, I've learned to just bite the bulllet, pay the shipping costs, and have sent two components back to the factory. Both were repaired beautifully. Also sent one component to Audio Classics with great results. There's a wait time, but it's worth it to get quality work. BTW, has anyone had success with a good repair shop in southern California? Just curious. 

I have nothing but positive thoughts and respect for Audio Classics. Have dealt with Ryan several times. A really upstanding and knowledgeable guy. Heck of a tech. 

Where do you live?

Audio Classics

Bobthetechaudio.com

Elite Audio Tech - Randy Vikan in Washington State - Fixed factory defect in some Mac gear of mine. Only works on Mac.

best to you

Jim

Unfortunately, there are very few good techs around.  I remember when I was using a lot of electronic musical instruments, there was only one guy who could really fix them so they stayed fixed.  I think you're only option is to call the dealer and the shop that fixed it and tell them what happened.  Sorry - it's definitely a pain.