My PerfectWave dac is working!

There are more than one PS Audio Perfectwave.

If it’s a Directstream mk 1 there is a small blue connection screen in the middle of the main screen. This has to show a RCA/coax image (in your case) with a green light (for the handshake) Without both you get nothing.

What did PS say?

Yes, the dac worked perfectly before with an integrated tube amp. Now I’m trying to connect separates and it’s not working. 

No I’ve not tried another cd transport. It’s less than a month old. I should try a different coaxial cable. And if that doesn’t work call PSA. 

Did you call PS Audio?  They pride themselves on customer service. So says Paul at least. 

Is there a built in volume control??

Yes it’s a PS Audio PWD. Thank you for getting back to me. I’ve already rebooted the dac several times. I’ve tried several different inputs. Volume is 100%.

I select the coaxial input. I’ve tried rca and xlr out but still no sound. 

I assume thats PS Audio not Boulder. And yes try all of the inputs you can it may be a bad input. Also is there a mute feature that may be engaged?

How do you select inputs on the DAC?  And have yo tried optical?

Call Boulder tommorow. They will probably have suggestions.

Try a cold reboot to renew the handshake.

There have been multiple DACs labelled PerfectWave for over a decade.  You're going to have to be specific.