My PerfectWave dac is working!

My PWD is NOT working!!!

I tried connecting the dac, with a cd transport connected via coaxial, to my preamp via balanced and rca cables. No sound.

I was thinking the problem was with the preamp. So, I connected the PWD directly to my monoblocks. No sound either via rca or xlr!

The unit is on, and appears to be fully operable. Is this an audio gremlin, or are there problems with these pwd’s that I’m not aware of.

I purchased this unit brand new and have used it sparingly because I use vinyl a lot.

I’ve run out of solutions. Can anyone help?

coltrane101-08-2023 8:28pm

fuzztone Details Discussions Posts This discussion Message User 5,502 posts 01-08-2023 at 09:08pm Copy Comment URL Report Comment Edit Delete Call Boulder tommorow. They will probably have suggestions. Try a cold reboot to renew the handshake. There have been multiple DACs labelled PerfectWave for over a decade. You're going to have to be specific.
fuzztone Details Discussions Posts This discussion Message User 5,502 posts 01-09-2023 at 05:07pm Copy Comment URL Report Comment Edit Delete There are more than one PS Audio Perfectwave. If it’s a Directstream mk 1 there is a small blue connection screen in the middle of the main screen. This has to show a RCA/coax image (in your case) with a green light (for the handshake) Without both you get nothing. What did PS say?