My PerfectWave dac is working!


My PWD is NOT working!!!

I tried connecting the dac, with a cd transport connected via coaxial, to my preamp via balanced and rca cables. No sound.

I was thinking the problem was with the preamp. So, I connected the PWD directly to my monoblocks. No sound either via rca or xlr!

 

The unit is on, and appears to be fully operable. Is this an audio gremlin, or are there problems with these pwd’s that I’m not aware of.

I purchased this unit brand new and have used it sparingly because I use vinyl a lot.

I’ve run out of solutions. Can anyone help?

128x128coltrane1

Showing 25 responses by coltrane1

No, I’m not saying the amps and pre aren’t working. But currently I’ve no sound with either the dac directly connected to the amps, or the dac connected to the preamp, or the phono preamp connected to the preamp and monoblocks. It’s a dilemma I know. Thanks anyway. 

I still have 2 tube integrated’s. I’ll try the one I just purchased brand new last year. Thank you!

I’m wondering why the amps aren’t working either. I don’t feel like the seller would intentionally sell non working amps. But neither is working. I’m at a loss for words. I’ve contacted the seller. Let’s see if he responds and see what he says. 

Yes, the dac worked perfectly before with an integrated tube amp. Now I’m trying to connect separates and it’s not working. 

Yes it’s a PS Audio PWD. Thank you for getting back to me. I’ve already rebooted the dac several times. I’ve tried several different inputs. Volume is 100%.

I select the coaxial input. I’ve tried rca and xlr out but still no sound. 

I’m calling PSA in a few minutes. It’s the MKII version of the original PWD. It’s not a DSD, unfortunately.  I can’t spend $4k plus for a dac. 

No I’ve not tried another cd transport. It’s less than a month old. I should try a different coaxial cable. And if that doesn’t work call PSA. 

The transport worked perfectly with the PSAudio MKII dac prior to attempting to connect separates. It’s a Cambridge Audio CXC V2 transport. 

PS Audio can’t help. I’ve got no sound with the phono preamp connected to the preamp and monoblocks either.

I’m at a loss. I don’t have another preamp, or amplifiers, to insert into the system to attempt to see what the problem is. Right now I’ve zero sound. I’m wondering if the issue is the amps 12AX7 tubes.

None of the four 12AX7 tubes light up. Should they? They’re lukewarm to the touch. I’ve 4 new tubes on order.

From dac to pre via xlr. From pre to monoblocks via rca because the monoblocks are only rca.

The CD player is only a transport. I don’t play MP3’s, only redbook cd’s. 

The problem is I’ve no sound from dac direct to monoblocks or from pre direct to monoblocks. All power lights are on.

Threshold T3i preamplifier xlr 

Primaluna Prologue 6 monoblocks rca

PS Audio PerfectWave MKII dac xlr

PS Audio Phono preamplifier xlr

VPI Prime Turntable

Cambridge Audio CXC V2 transport coax

Martin Logan Summit X Loudspeakers

No, I recently purchased the pre and the monoblocks. Right now I’ve no sound with them with either the dac or the phono pre. So I’m wondering if the problem is with the pre or the monoblocks. 
 

Initially I thought the issue was with the dac. I had no idea I had no sound between the pre and monoblocks. I’m going to see if I can connect the pre to an integrated later today to see if it works. I’ve no other digital source. 

The dac is currently directly connected to the amps via RCA. There’s no sound. I’ve attempted several inputs on the preamp. Same result. PS Audio attempted to assist. Once they understood that there was no sound when connected to the phono pre either they suggested there’s nothing else they could suggest. Currently I’m at a loss. I’m going to have to get another amp in so I can see if the amps are the problem.

The Dac’s volume has always been at 100%. 

The source is the CXC transport connected to the DAC by Coaxial connection. I have a verified connection to the DAC. 
 

I know, what are the odds both amps aren’t working. It doesn’t make sense. 
 

I’ve checked and rechecked all cable connections to each component multiple times. Still I’ve no sound from either the DAC or the phono preamp, OR with the Preamp connected in the loop. Nuthin! Amps are on now with new tubes all around. Still nuthin! Pulling my hair out!

Regrettably, I didn’t get the bridge. I’ll try connecting the usb input, just to cover all bases. It’s connected to my MAC. 

Unfortunately not locally. But since I’ve no sound with the preamp and phono preamp either, I now feel the problem isn’t the dac, it’s elsewhere. But I haven’t a clue how to track down the source of the problem.

No, it’s not “broken.” It’s simply a gremlin. What the cause is is uncertain.  I don’t have a CD player, only a transport. I’m using the cable that came with the transport., so it’s correct. I’m using rca to connect monoblocks. 

No, the lock light remains green on the dac when the cxc is in standby. I assumed because it’s selected as the source. 
 

I’ve yet to hear the monoblocks with the ML’s. They arrived 3 weeks ago, but I had to wait for a preamp to arrive. Prior to that I was listening to a tube integrated. But since the amps and pre arrived I’ve had no sound. 

The dac does the identical thing with the usb connection. If my computer is off the dac still displays a green dot with a blue light on the dac. Why, because a usb connection is made on the PWD. 
 

The fact that I also have zero sound with the phono pre connection means something else is happening, other than the dac. What, I haven’t a clue.
 

I’ve a pair of class a monoblocks on the way. If they don’t work, at least I know that the problem isn’t the tube amplifier’s, which I’m not suspecting anyway. 

Yes, the entire system, with the pre, transport, dac, and integrated, is operating wonderfully.

The problem is the monoblocks I purchased from AG a month ago are not producing sound. But why would I not obtain sound from both amplifiers?

Can anyone explain that one?

!!!!!!!!!!

Good news, and bad news.

The integrated with the preamp WORKS!

So apparently, the monoblocks I purchased on Audiogon apparently aren’t working. I purchased them 3.5 weeks ago.

And I highly doubt that the seller is going to believe that I couldn’t operate them until a preamp arrived a month later.

Interesting, that they fire up and glow just fine. $2k worth of paperweights!