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My PerfectWave dac is working!

My PWD is NOT working!!!

I tried connecting the dac, with a cd transport connected via coaxial, to my preamp via balanced and rca cables. No sound.

I was thinking the problem was with the preamp. So, I connected the PWD directly to my monoblocks. No sound either via rca or xlr!

 

The unit is on, and appears to be fully operable. Is this an audio gremlin, or are there problems with these pwd’s that I’m not aware of.

I purchased this unit brand new and have used it sparingly because I use vinyl a lot.

I’ve run out of solutions. Can anyone help?

128x128coltrane1

Showing 6 responses by jond

jond's avatar
jond
5,926 posts
 

If the preamp is new to you make sure no mute is engaged obviously also do you have RCA cables you can run from the  Dac to preamp? Maybe your balanced input isn't working?

jond's avatar
jond
5,926 posts
 

🤣🤣🤣

jond's avatar
jond
5,926 posts
 

I assume thats PS Audio not Boulder. And yes try all of the inputs you can it may be a bad input. Also is there a mute feature that may be engaged?

jond's avatar
jond
5,926 posts
 

So you're getting no sound from your system at all from any source? Can you hear anything hiss, hum, any system noise? Tubes going bad shouldn't give you a complete and total loss of sound. That scenario almost always turns out to be user error.

jond's avatar
jond
5,926 posts
 

Wait you have other amplification in the house and haven't tried the DAC with it? Get on that Coltrane1!

jond's avatar
jond
5,926 posts
 

So does that mean the DAC works too? Sorry to hear about the amps.

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