Improving Comcast modem signal


Our internet service is Xfinity/Comcast or Verizon. Currently I have Comcast service and use their modem because I had trouble with Netgear modem compatibility with Comcast. The problem is that the Comcast modem doesn’t allow LPS. I don’t know about the Verizon modem. So, for people with modem tweaking experience, any suggestions that will make a notable improvement?

The modem is connected via house Ethernet cable to EtherRegen in my listening room, which is connected to Lumin X1 streamer via fiber optic listening room.

128x128chungjh

Starlink is one of the solutions to address the current monopoly of ISPs. But the wait for gear and service is at least a year. 

@chungjh In general, Verizon’s FIOS speeds, latency and packet loss are not affected by what your neighbors are doing on their internet unlike the network at Comcast.

But before you go crazy changing things, keep in mind the design of Ethernet and the internet is that it will tolerate a fair amount of packet loss with only a loss in speed. There’s a ton of error correction built in at the physical and logical layers of the internet protocols, and music, even lossless music, is not taxing your internet connection compared to say, Netflix or Amazon Prime streaming 4K video.

I am not sure where you are located, but where i live in Silicon  Valley, Comcast service is excellent.  On average, it went offline only for about 4 hours in one year.  And since i converted to their business service about two years ago, it never went offline. 

I have to reboot my modem once a week due to loss of internet signal. While streaming, I frequently get “network error” on my streamer and music breaks up. I can only assume that the internet supply is inconstant.

One other thing.

Cable modems have a memory chip to buffer the incoming signal, and that is usually set to the maximum. For some reason yours may not be. If that is the case your modem may not be buffering the data completely before passing it on to the devices in your house.

Simple first, detailed second.

Detailed:

I totally agree, Comcast is brutal... customer service is a miserable endeavor whenever I need to call in but have found that their routers are fine, in my setup anyway. Maybe this could be all connected better but here's my signal path. I have an xfinity XB Gateway connected by Ethernet CAT8 cable to an Apple AE. That Airport then communicates with a second AE wirelessly in my designated listening room which connects directly (Ethernet CAT8 also) to my Elac, Discovery Streamer. Connection is seemless and works swimmingly using either my iPhone or iPad running Roon and being used as a remote. Elac then feeds a Line Magnetic, 502ca tube DAC then off to the rest of my system. Again, prob other ways to get the same/better end results, but this is a home run for me. 🤷🏻‍♂️

Because the sound quality late at night is so much better than during the day, the rate limiting factor is not my equipments but cleanliness of digital input and power grid. I will start a new thread to see if it is worth switching to Verizon. Thanks everyone for valuable insights.

Jay

@chungjh   You mention your issue with Comcast is that you have to constantly reset your modem?  What is your normal ethernet speed with the Netgear modem and what version of docsis is it ?  I had a similar issue with a Motorola modem until i updated my modem to docsis 3.0 and i just bought a new Arris T25 (docsis 3.1) b/c i have a gigabit plan and i'm only getting 500mbps on ethernet. Do you also use Comcast phone ?  If so and you purchase a modem make sure you get one with the phone jack(s).  i had the Xfinity/comcast router for a long time but got tired of the rental fee--never had any problems with the currrent Arris router and don't expect to with the new one.

My ethernet speed is 25-125 mbps. I am using an old Apple router with Comcast rental modem. 5 years ago, I bought a Netgear modem (I don't remember the model)  to replace the rental modem and it never gave me wifi signal, so I went back to Comcast. I don't use Comcast landline phone. I am going to try to get a new modem. Do you like Arris > Netgear?

I just replaced my Comcast provided modem with a Netgear CV1000, which is a docsis 3.1 model. I'm continuing to use my own separate Netgear router. Connected to the latter with Supra Ethernet cable is a Google mesh network with a total of 3 access points. 

Before swapping out the Comcast unit, I checked the speed: 290 Mbps (I pay for 300). After replacement with the Netgear unit, my speed is 90 Mbps. Still fast enough for 4k streaming, but certainly a lot slower than it was. Funny thing is, my signal strength is very good, somewhat better than before. I had to have Comcast CS assist with getting the new modem online, ran into a hard stop with their app. Wondering if another call to them could improve my speed...

 

Anybody come up with an LPS for the latest Xfinity cable modem? I bought an iFI DC purifier but it did not have proper adapters with it. Would really like to try a LPS if anybody knows of a fit. 
thanks

I will say this 5 years ago I purchases a wireless gateway from Motorola and it's worked just fine and still does. Looking back at that point at 15 years of rental fees it was the only choice to make.

I hear ya. It just works and I am tech challenged. I will try a decent 12 v LPS and see if I get a nice bump