dissapointing experience with Project CD Box RS2T Transport

Get some superglue and reattach that plastic tab to the cover. 

@robshaw - zoom in on the picture in the attached link, hard to tell for sure but the bottom of the top lid doesn't seem to have a half moon attached. Worth a look. maybe reach out directly to member charles1dad and ask him to look at his unit and let you know

facten, Thanks, didn't think about that. Went to the site you highlighted. I didn't see any type of protrusion on the lid at all. It looks totally,  nicely machined and smooth. I certainly hope on a machine this expensive that a small GLUED on tab on the underside of the lid would activate the machine.

     Will be returning  the machine  on Monday AM.  SAD    Thank you for helping. Robert

Will be returning the machine on Monday AM. SAD Thank you for helping. Robert

Robert, sorry to see that you are giving up on the RS2T so quickly. Perhaps damage during shipping (Surely not unheard of unfortunately). Well, you have to do what you are most comfortable with and I understand that. It’s a truly wonderful sounding CD transport but for sure there are other excellent options available to you.

Charles

@robshaw 

Sorry to hear this. I am excited to read your findings.

Call whomever you bought it from and/or contact Project direct via email

hth

I just had a thought

first did you plug the PS into the RST2 first?

Either way, unplug from wall or PLC wait 5-10 seconds then turn on (this has worked for me a couple times)

Fingers crossed

Defective and should be promptly returned for refund or credit as the buyer may prefer and advise.

to charles1 dad and tweak 1  Thanks so much for the response. I can only assume by your posts that you own or are very familiar with the transport. It was all set up properly and plugged in to a power supply when appropriate. When the on switch was activated, the screen turned on and I believe a big red X appeared. (if memory serves me) I believe indicating a CD needs to be added along with clamp. I did so, and closed the door. NO change in initial screen. I hit the play button hoping all would be well and play would start, NOTHING different. Took CD out and tried again, second time wasn't a charm.

     When looking at floor of machine in front, (LID UP) I noticed a small metal raised switch (pressure activated I believe) bare metal, not covered with any material? (odd)  I assume when lid closes, it's weight activates play mechanism, via switch. When lid closes mine does not. 

     Hopefully this paints an accurate picture. Do the machines you own have that same naked metal raised switch?   Just trying to figure out from  a line of sight perspective if I seeing something or not???? Or is it something internal that is obviously out of sight. Just spitballing   I always seem to be Murphy's law subject. Thanks as usual. Robert      I was hoping for an epiphany of sorts... Not to be

 Do the machines you own have that same naked metal raised switch? 

I see the small uncovered metal switch you refer to. I suspect it performs the function as you described. I have owned my RS 2T since November 2021 and have had zero issues. This is why I suspect either a faulty unit or damage incurred during shipping.

Robert I’m sorry this purchase didn’t work out for you. I believe that you would have loved it paired with your DAC. Alas, these events do happen.

Charles

@robshaw 

I've had the RS2-T for about 2 weeks. To my ears it is an excellent sounding transport and value based on sound performance. However, at this point Pro-ject it  appears to me has a quality control issue.

When I unpacked my unit the bottom of the door (being when the door lid is fully opened) has a small flat piece held by 3 teeny screws. Two of them were not secured and when I opened the lid the last screw gave way. That now free piece is very tinker toyish. Regardless of that fact the unit itself does have a solid feel to it with overall the lid movement being fluid and smooth.

I purchased from Underwood Wally who by the way is being fantastic with his customer service. He had 4 units and according to Wally 3 of them had this exact problem. Wally has units on order and upon arrival is swapping out the cosmetic issued units for brand new for all three customers. Huge kudos to him for making the customer #1!

I listened that first night loving the performance of the RS2-T. The next night when I went to listen the blue led lit up but the display stayed dark.

Long story shorter my unit sometimes will not function. If I wait 10 minutes and try powering up again, then so far it will power up properly and continue to work for as long as my listening sessions have been.

To my knowledge my unit was the only one with the double whammy.

I might be too forgiving but I believe these are minor hiccups and when I receive my replacement unit that I will have many years of trouble free service.

Pro-ject just needs to get someone to pay attention in QC.

@lpretiring

I completely agree. Pro-Ject needs to acknowledge their QC issues and directly address and correct them. I’ve had no problems with my RS2T and use it very often for long listening sessions .
 

But others have had problems. This company nailed the sound quality aspect and need to bring QC up to the same high standard. To good of a CD transport to be marred by what are very fixable issues.

Charles

BTW I also purchased my RS2T from Underwood Hifi and I grade his service an “A”. I am glad to read that Wally is stepping up to the plate for his current customers. No surprise to me based on my experience with him.

Charles

Walter is a very nice guy, have had many a nice conversation. I am also on a waiting list for said machine. I was fortunate  to locate one at the Music Room and decided based on everyone's kudos to buy the machine.  Little did I know I would be the lucky one!!!!!  I will be sending it back tomorrow. Based on everyone's advice on good it sounds vrs the quality control issues? Not sure as to what to do. One part says to have it repaired, another to have my money returned, and another to move on A Jays audio transport?????  Thanks all, You have helped me numerous times, I guess the decision is mine at this point. Just not sure as to which way to proceed. All, have a good evening and thanks again for your help Robert TN

Robert 

If you can get a replacement unit this would at least give you the chance to actually hear it in your own audio system and then make a decision. No doubt though, it’s your call to make. If you decide to go with the Jay’s Audio CDT K III I’m sure you will be very happy with it as well.

Charles 

I hope Project has tightened up their quality control, as I have one on order. Poor quality has killed many companies.

@johnlcnm 

Did you order the RS2T transport or another Pro-Ject model? As I’ve reported, no problems with my RS2T. Good luck to you. If you don’t mind, let us know how things go with you. This company has been around for quite some time and is established. Surely they have the resources (And hopefully the desire) to tighten up their quality control.

Charles

Will do Charles. Yes. RS2T. TMR Audio told me that Project was a little slow on deliveries due to extensive testing of the RS2T. Sounds like they are serious about their quality control.

TMR Audio told me that Project was a little slow on deliveries due to extensive testing of the RS2T. Sounds like they are serious about their quality control.

Good news!

Precisely the right approach to take.

Charles