dissapointing experience with Project CD Box RS2T Transport


Just received on Friday,the above referenced unit. I figured today would be the day to experience what others have been talking about, namely the GREAT Sound!!! Oh boy Saturday.  Hooked everything up, ready to start playing, and nothing. Unit turned on, running standard power supply, and using a good aes/ebu 110 cable. Displaying after moving switch to ON,  a big red X on screen. So far so good, placed a CD on spindle and little holder on top, closed door and big red X remained. I hit the play button and same screen was still there, no playback. When I looked closer to investigate, I noticed a small half moon piece of silicone on the surface where the CD rests. Couldn't figure where it belonged?? As I consider myself to be good with machinery etc. I could see two  small raised tabs (silicone based)  on surface where door when closed would touch down, nice touch!  Also, a small raised metal tab on base, so when door closed would push against medal tab and tell machine it was OK to play. Remember the small half moon piece mentioned earlier? I wonder if that was positioned on bottom of top door, so when closed would depress that metal tab,and activate the machine??? Very poor design if I am correct? 

     If anyone owns this transport, I 'm guessing that this little silicone tab was at one time attached to the bottom of the closing door and supposed to hit that metal tab to actuate the play mode.  Please let me know if I am correct. Very disappointed in TN  Thanks for letting me VENT!!

robshaw

Showing 7 responses by charles1dad

TMR Audio told me that Project was a little slow on deliveries due to extensive testing of the RS2T. Sounds like they are serious about their quality control.

Good news!

Precisely the right approach to take.

Charles

 

@johnlcnm 

Did you order the RS2T transport or another Pro-Ject model? As I’ve reported, no problems with my RS2T. Good luck to you. If you don’t mind, let us know how things go with you. This company has been around for quite some time and is established. Surely they have the resources (And hopefully the desire) to tighten up their quality control.

Charles

Robert 

If you can get a replacement unit this would at least give you the chance to actually hear it in your own audio system and then make a decision. No doubt though, it’s your call to make. If you decide to go with the Jay’s Audio CDT K III I’m sure you will be very happy with it as well.

Charles 

 

BTW I also purchased my RS2T from Underwood Hifi and I grade his service an “A”. I am glad to read that Wally is stepping up to the plate for his current customers. No surprise to me based on my experience with him.

Charles

@lpretiring

I completely agree. Pro-Ject needs to acknowledge their QC issues and directly address and correct them. I’ve had no problems with my RS2T and use it very often for long listening sessions .
 

But others have had problems. This company nailed the sound quality aspect and need to bring QC up to the same high standard. To good of a CD transport to be marred by what are very fixable issues.

Charles

 Do the machines you own have that same naked metal raised switch? 

I see the small uncovered metal switch you refer to. I suspect it performs the function as you described. I have owned my RS 2T since November 2021 and have had zero issues. This is why I suspect either a faulty unit or damage incurred during shipping.

Robert I’m sorry this purchase didn’t work out for you. I believe that you would have loved it paired with your DAC. Alas, these events do happen.

Charles

Will be returning the machine on Monday AM. SAD Thank you for helping. Robert

Robert, sorry to see that you are giving up on the RS2T so quickly. Perhaps damage during shipping (Surely not unheard of unfortunately). Well, you have to do what you are most comfortable with and I understand that. It’s a truly wonderful sounding CD transport but for sure there are other excellent options available to you.

Charles