Be Careful With UPS!

Ok I worked for the USPS and UPS in the claims dept.plus was a shipping clerk in an Electronic Supply Co.in LIC,NY we shipped DualTT,Sony,EmpireTT,and alot more big on Tubes.Ive seen it all.Drivers have to deliver everything sent out on the truck ,that day.Back then Signature required, but at times drivers just dropped off the package, if it was Safe.At leadt Amazon sends you a picture of the delivered package. Good luck with the claims dept...

I quit requesting signature-required delivery when I retired a few years ago, since it is easy to be at home when delivery is scheduled. I may be biased, but FedEx appears to have a much better error-rate on their deliveries.....can't ever recall having an issue with them. No method is fool-proof, but I have to concede that requiring a signature lessens the odds something bad will happen. Then again, how was person named Hernandez able to sign for my package (possible explanation appeared earlier in the thread)?

I've been shipping with UPS for decades, never had issue like you guys. But I always get shipping insurance and require a signature. That IMO is the key specially on expensive items, above $500 generally. I think its the insurance (this defaults to signature required) that helps push better tracking, delivery reliability, etc. 

Heavily dependent on the quality of driver. Been through a few lately with very mixed results. Finally have a good one - for how long I do not know.

Maybe someone with inside knowledge can confirm UPS capability: I had a package listed as delivered but our Ring doorbell confirmed that UPS had never dropped off the package. After navigating the UPS customer service tree it was communicated that the missing package would be relayed to the driver. The next day our local UPS driver came by to discuss what happened. He showed us a satellite picture (presumably printed from his hub) of our house and neighborhood at the time of delivery with the UPS truck clearly parked outside our neighbor’s residence. He was able to retrieve the package for us while explaining that a different driver had been covering our area since he was on vacation during the initial delivery. 

I was extremely surprised that UPS had this capability and unsure how that’s even possible given the amount of packages that are delivered on a daily basis across the globe. Our delivery driver kind of implied that he wasn’t supposed to show us the images, which piqued our interest even more. 

They don't confirm ID.

Your 1st "HUGE" mistake was to not ensure that the package was shipped "Signature Required." Especially when dealing with scammer latent ebay. When you ship a package signature required, for example, even if UPS shows up at the wrong address with your package, they wouldn’t be able to deliver the package because you wouldn’t be there, with proper ID confirmation, to sign for it, therefore, at the very least,  UPS must hold the package.  

I had it with Prime delivery and with FedEx. Thankfully not with expensive item. They left a picture of package left in the different lobby from my apartment building. It turned out that both buildings had doormen who collected packages first and immediately could intercept wrong delivery and get it to my building within about 2 hours after I called. 

I used to live on Ocean Avenue, but more than once packages delivered to the same building number on Ocean Parkway.