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Does Qobuz work

I've been streaming from Tidal from ethernet, through my Blue Sound Vault and McIntosh amp.  I find the BluOS very easy to use and Tidal works great on the BluOS app on my phone.  Qobuz does not. I've tried to contact Qobuz customer support but its been days now and they haven't responded.  There are several options on the BluOS app for various sources, like Tidal, Amazon Music, Qobuz, etc. But Qobuz is the only one that doesn't work, I paid for the Hi Res Audio, but the songs come thru at only cd quality and only 15 second samples.    Does anyone have a solution?

mojo771
jacobsdad2000
433 posts
 

@andyz Log on to your account and click cancel? 

kenm10759's avatar
kenm10759
34 posts
 

I've got a Bluesound Vault 2 and started with streaming Tidal HiFi back around 2016. I switched to Qobuz hi-res in 2019 and it's been working just fine ever since. It was around 2021 that I switched my wireless network over to a TP Link Deco M5 mesh system, and it's rock solid. When you have a Vault it MUST be connected via Ethernet, and it was until I moved to a room upstairs that doesn't have it. The RJ45 ports on the M5 repeaters are so good that the Vault 2 doesn't even know that signal is coming from wireless mesh before it gets to the Ethernet cable.

 

googoogjoob
84 posts
 

i used Tidal & Qobuz for 1 year. made many head/head comps. 
did not renew Tidal. Qobuz sounds clearly better

mojo771 OP
44 posts
 

Tidal has a much larger catalog.  Doesn't matter how much better Qobuz might sound if they don't have as many titles as Tidal.  Plus, several albums on Qobuz have just been cd quality

cycles2
194 posts
 

@mojo771 The 15 seconds of play time for each track is clearly associated with a login issue. I've experienced this and resolved it by making sure my login credentials were correct. Did Qobuz resolve this for you? 

Claiming TIDAL has a much larger catalog than Qobuz is a bit misleading.  TIDAL claims to have 80M tracks and Qobuz claims to have 70M tracks.  It's more important to make sure they have the titles you're interested in.  That's why you can test Qobuz without a subscription as you've likely been doing since you don't seem to be correctly logged in.  If hi-res quality is not a concern, then TIDAL is a fine option.  But in my 3 years of using TIDAL I found that many of their hi-rez claims weren't correct as many are over-sampled CD quality tracks and then they blame it on the music publisher.

Also, Qobuz listens to its subscribers.  After switching from TIDAL to Qobuz, I noticed Qobuz didn't have any Lyle Lovett albums. His albums are so well produced that I use many tracks to test the SQ of my system.  I sent Qobuz an email and 2 weeks later they added all the Lyle Lovett albums to their platform.  Not sure TIDAL would do something like this.

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