mojo771
Responses from mojo771
| HOW can components be so expensive, and yet customer service is so bad. I just tried contacting Revel / Harman again since they have not responded to my email from 5 days ago, and never returned my call from yesterday. After 30 minutes on hold, I found a different Harman website that had a chat feature. After an add... | |
| HOW can components be so expensive, and yet customer service is so bad. VPI is so good, that the owner visited my house to help set up my table, because Upscale did it wrong. | |
| HOW can components be so expensive, and yet customer service is so bad. lalitk - Except for McIntosh/Revel/B&W/Harmon etc. These manufacturers do not respond when contacted for support for their products. Yes, I did mention that the dealer whered I bought the product doesn't respond, but I'm primarily talking ... | |
| Harman To Acquire B&W, Denon, Polk And Marantz From Masimo In $350 Million Deal I've been trying to contact Harman for days now, without success. They say they are "luxury" brands but they don't reply to email or phone calls for support. Can you imagine spending $50k, or even $5k, for a car and then when you need service t... | |
| HOW can components be so expensive, and yet customer service is so bad. Harman "luxury" owns JBL Synthesis, Mark Levinson, Revel, Lexicon and Arcam. So that means I can't consider any of those, McIntosh, or Weiss in any future purchases, or AA, since none of them seem to stand behind their products.. | |
| HOW can components be so expensive, and yet customer service is so bad. I thought that I had chosen "wisely". I found McIntosh at many high end dealers and so I thought they would stand by their equipment. As for Revel / Harman, maybe things fell apart after the acquisition. I also thought AA in N.Carolina was a ... | |
| Help - static noise in speakers oddiofyl - you are correct as well. I had no idea, but yes - when I moved the ethernet cable farther away from the amp, the noise stopped. Thanks to everyone who responded. After all the troubleshooting, it was the simplest fix - move the eth... | |
| Help - static noise in speakers faustuss - you are correct. The Red River box was right next to the other one and they look almost identical. My speaker wires are AQ Rocket 44 | |
| Help - static noise in speakers I tried unplugging the amp for about 5 minutes but that didn't fix it. I also just plugged in headphones and I don't hear the static. So does that mean it may not be the tubes, but maybe the speaker out connection? Thanks for all the ideas eve... | |
| Help - static noise in speakers I did try moving the tubes to the other side, and even tried 2 new, extra tubes that I had on hand - no improvement. So I guess I will wait for McIntosh to respond (even thought it took them weeks to respond the last time I had an issue) | |
| Help - static noise in speakers So now, I've removed and reinstalled the tubes several times with no improvement. All the tubes are lit up green. I also tried a different speaker cable with no improvement. I hate to buy all new tubes, but it seems that the problem is in the... | |
| Help - static noise in speakers yogiboy and jea48, thanks. I really thought those ideas would work, but they didn't. I can try again to clean them, but the static stayed on the right speaker. I'm still waiting for McIntosh and Audio Advice to respond to my support reques... | |
| How to find local audiophiles I'm near Charlotte NC, in Mooresville if there are any others in the area | |
| Short in my system? So I will get rid of my carpet, install a fireplace, and listen barefoot and naked. That should do it. | |
| Short in my system? Thanks for all the tips. I have tried touching a few things, like my anti static album brush, but it still happens. I will look into losing my shoes or touching something else and see if that works. |