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Magnepan 1.7 I speaker sock ???

Did any of the forum people try and order anything from Magnepan ??  I had one of my new Magnepan 1.7 I speaker socks get damaged, I called the dealer I bought them from and he said I had to call Magnepan direct and order it, he also said they had a new phone system which they don't answer very well, after calling them for over two weeks I could see nobody was ever going to answer or return a requested return call.......I called the dealer back, but it doesn't seem he can get one either.......I live a 100 south of Spokane , Washington.....These speakers are about a year old, one sock is dirty.......Come get  them 1000.00, speakers , boxes and stands........And I promise to never buy another Magnepan or anything Magnepan makes......W

autospec
ozzy's avatar
ozzy
7,218 posts
 

autospec,

That is too bad how a once great company does not communicate/service with its customers. I have noticed this trend with many other companies as well. I don't know if it is because of a shortage of workers or that we have just accepted this behavior.  We shouldn't

ozzy

bdp24's avatar
bdp24
9,454 posts
 

In contrast, Bruce Thigpen---maker of the great alternative to Maggies with his Eminent Technology LFT-8b and 8c loudspeakers---answers the phone himself. He will even advise you on how to upgrade his stock x/o with higher-cost (and presumably sounding) parts. The LFT-8b x/o schematic is available for viewing on the ET website, for those who are technically inclined.

As for grill cloth: Maggies have their cloth stapled onto the MDF speaker frame; the ET LFT-8b and 8c have removable grill frames, for ultimate sound quality listening sessions. The LFT-8b is about the same price as the Magnepan MG1.7i ($3200 including shipping vs. $3000), and imo considerably better sounding (I compared the two). Some prefer the 8b to the Magnepan MG3.7i, at less than half the price.

autospec OP
451 posts
 

Ozzy............We have removed ourselves by not communicating eye to eye anymore, and telephone systems that remove people from there jobs.....People get used to not talking with people because they don't feel like it.........We have in the town I live in one of the largest makers of Switches in the US......They advertise that someone will answer the phone any time you call in the business hours.....Look at the time alone that is saved.....Person calls , tell the parts department what they want, jobs done , 5 minutes .............We can't and don't make anything anymore.....Could we make a B-17 in 3 hours, no not even 3 years...That's what we can do....We can't even answer the phone and take a order..............That's why Magnepan is in trouble............W

yyzsantabarbara
4,524 posts
 

I do not understand why I see so many comments dumping on "America this America that". After a lot of buying and selling gear I have ended up with 2 systems and 1 headphone system that are mostly American made. 

My Magnepan LRS+ is the best speaker I have had in my small office (paired with another American amp, the Magtech). The delta with the next best and the Maggie + Magtech is not even close. I do not even say "for the money".

My Livingroom system is anchored by another set of great American brands, CODA + Benchmark.

My headphone gear is all American made Schitt gear and the phones are 50% American made. 

When I look for audio gear, my experience has made me look at American gear first.

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