Zu is great. A friend was having some issues with his Druid speakers and was very impressed with their customer service
Shout Out to Zu Audio's customer service
This topic pops up every now and then so I thought I'd add Zu Audio to the list of companies that do right by their customers. I needed to have the amp end of my Event speaker cables reterminated from spade to banana. After speaking to them and quoted a price (a very reasonable $10/connector and shipping) I sent them out on Tuesday and from the tracking number, they should arrive by Friday or Saturday.
Well, just this Thursday afternoon, I get an email stating that the work is done and the product is already shipped back to me with the tracking number and a link to make payment. AFTER the work was done. I couldn't ask for more and if the return shipping is as fast as the original was, the whole transaction will take 5 days! What more could anyone ask for?
If only the world ran like this.
All the best,
Nonoise
Well, just this Thursday afternoon, I get an email stating that the work is done and the product is already shipped back to me with the tracking number and a link to make payment. AFTER the work was done. I couldn't ask for more and if the return shipping is as fast as the original was, the whole transaction will take 5 days! What more could anyone ask for?
If only the world ran like this.
All the best,
Nonoise
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