Problem with my Rose 150 b

inthesticks,

I have much the same issues that you are describing, my RS150B starts dropping and skipping songs if I try to stream either Tidal or RoseRadio (Radio Paradise - Mellow Mix) directly through the RS150B.  This happens whether I am using a wired connection (tried 3 different cables and 2 different network switches) or WiFi, with access point in the same room.  The WiFi seems to be more stable initially but eventually starts dropping songs and/or skipping songs without playing more than a few bars.  However, if I stream either Tida or Radio Paradise through my Roon Nucleus One through the RS150B via eithernet or WiFi, it seems to work fine (usually).  I've checked network switches and there are no errors showing, so it appears to be an internal issue with the RS150B.  I did take my RS520 and swap it out with the RS150B and it works flawlessly through the same network connections.  I suspect that the issue is with buffer issues within the RS150B, but I cannot prove it.

I'm sorry that I don't have a fix for you, I haven't found one for my own "faulty" RS150B.

I realize this is an old thread but I’ve been going through a similar issue on and off for about 9 months.

I use a Roon Nucleus to stream Tidal through a Rose 150b.

If I choose ethernet as the input to the Rose, eventually I get drops and then skips. I can restart this, reboot that, factory reset it, etc. to get it running for a while, but eventually it always begins dropping.

Whats interesting is that when I connect the Roon to the Rose via a USB cable, and switch from Ethernet to USB input on the Rose, I have never had a single drop. Its only symptomatic when using ethernet as the input (and always when using ethernet as the input)

For context I have some experience with networking so I have tried a bunch of tests:

switching ethernet cables

trying different ethernet switches

using my internet router’s LAN port instead of a switch

Connecting my Rose directly to my internet router and streaming Tidal directly from the Rose (bypassing the Roon)

**Every single test resulted in drops.

The Roon diags show theres a buffer overflow ocuring on the Rose when the drops occur. I dont think that should happen when its only streaming from one source,

My ultimate hunch is that I have a bad network card on the Rose, or perhaps theres a firmware issue. Whenever I do a factory reset on the Rose it immediately restores consistent streaming for a while, then eventually it drops.

The higher res music (>96k) is much more symptomatic.

Interestingly I installed the system in November 2023 and this did not begin occurring until around April of 2024. So firmware was a suspect.

The only test I havent run is using a different DACm so I am now going to borrow a different Rose to swap it in and see what happens.

For anybody that actually read through all of that - thanks. And if you’ve encountered anything similar and fixed it - any help would be much appreciated :)

Sorry for jumping off topic, but interested in what other owners have found to be their preferred digital filter/upsampling settings?  

I have to report in that my problem with connectivity has been figured out. Looks like I had a bad Ethernet cable. After switching to Wi-Fi for my connection everything worked great so I started thinking about what could be causing my connectivity problem and the only thing I could come up with is that I had a bad Ethernet cable. When I bought my Rose I ordered an inexpensive audio quest cable and looking back I was having this problem from the start.  A few days ago I ordered a new cat 6a cable from Blue Jeans cables and after using it for a couple of hours, no dropouts. 
 

I realize there may be some sound quality gain to be had from a better cable, but right now my Rose sounds pretty good.

Rose 150b should play perfectly with Roon. Listening to it now…;) If you see your meters dancing around, one would expect it would be your output that is causing the problem, rather than your network connection. On top of the advice above you might also want to check the gain settings for your analog out (XLR or RCA) which you can select to match your (pre)amplifier.

So, I’ve got it working. Not sure what I did to get the sound back but it’s there. It was still dropping out though and I decided to try it on the Wi-Fi setting and magically it’s fixed. Don’t know if the sound is as good as it is through the Ethernet cable. I wonder if I have a defective cable? May try another one to see. Thanks for all the help. One thing about this whole thing is that I’m much more familiar with the Rose operating system.

@gphill

I’m sure you have access to their webpage...

I’m using an ONTi Cat8 direct connection with no issues.  No longer using Roon. Qobuz direct sounds great.

The Rose Connect software that you use to run the RS150B, either from an Ipad, I Phone, Computer (Mac or PC) or Android tablet or phone. In the upper righthand corner of the applicatin (client), there is an icon that looks like a remote control (will have a green dot next to it if it is connected). If you touch the remote icon, you will come to the remote control page. In the middle of the page, it says your model name/unit name(in my case RS150B). and directly below that in the same text box is a volume slider with the mute button on the far right. If it is muted, that mute button will be highlighted golden brown.

What is the client?

Did you check the volume on the client?

My xlr cables are hooked up right and the in and out outputs are enabled. I had volume before the factory reset. Can’t login on the Rose community sight because they haven’t send me a code for a new password.

I’m not using Roon.

Is this Rose not ready to play nice with Roon??

In the rose app,  under setting> In/Out setting "Output" check to make sure the XLR/RCA (analog out) are selected? if they are selected, they will be gold, or at least that is the color on my Galaxy Tab.

Also, on the remote control screen,  make sure that  mute is not on (remote control icon is in the upper right hand corner on the Android app, I assume it is likewise on the IoS app) 

Barring either of those, go to the HiFi Rose community and ask for help. The company reps are very responsive genuinely helpful.

Did you try controlling it with a different device ?   Maybe a phone ?   Try it’s volume and menu through that 

If the meter is bouncing it’s getting data, and converting it.  Leave it unplugged from power overnight and try in the AM

It might be something they can diagnose remotely and correct.  Good luck. 

He must be referring to HiFi Rose support.  

Who is KiHoonJun?

 Contact KiHoonJun. 

He is responsive.

Able to try RCA or a digital connection to DAC or something that accepts a digital input?   

I’m using the xlr connections from my 150 to my preamp. I’ve been in the menu and everything looks like it should be playing music. It’s like there is an internal mute somewhere that I can’t find.

I would go into the menu and make sure the appropriate settings are set for either format.   There is also a Roon Volume and an analog Volume setting.   Like you said it’s probably something simple. 

How are you connected to your amp ?  Analog or Digital?

Other sources are working. I’m getting Tidal into the Rose because the meters are moving just nothing coming out. It’s like it’s muted inside. How do I check the output.

Possible variable output turned all the way down on the Rose?

Other sources work through your amp? 

So, my cable is a Cat 7 cable. I did a factory reset and think I may of solved my connectivity problem but I’m not getting any sound from my rose.  Has to be something simple but I don’t know what.

Thanks, I’ll check it out.

If that AQ is a Cat 8 which it may be try swapping it out for a Cat 6 .    I had a problem where my DAC would not achieve digital lock intermittently with my Aurender and Vault 2 when they were both on.   

Drop outs , stuttering as it tried to lock on.  Removed a Cat 8 cable from the Aurender and swapped it out for a Cat 5e and problem seems to have gone away

Someone on this forum suggested that was my problem, the metal connector of the Cat 8 can cause grounding issues between components.   I didn't believe it until I finally remembered what he said and swapped that cable