Problem with my Rose 150 b

Who is KiHoonJun?

Thanks, I’ll check it out.

So, my cable is a Cat 7 cable. I did a factory reset and think I may of solved my connectivity problem but I’m not getting any sound from my rose.  Has to be something simple but I don’t know what.

Other sources are working. I’m getting Tidal into the Rose because the meters are moving just nothing coming out. It’s like it’s muted inside. How do I check the output.

I’m using the xlr connections from my 150 to my preamp. I’ve been in the menu and everything looks like it should be playing music. It’s like there is an internal mute somewhere that I can’t find.

I’m not using Roon.

My xlr cables are hooked up right and the in and out outputs are enabled. I had volume before the factory reset. Can’t login on the Rose community sight because they haven’t send me a code for a new password.

What is the client?

So, I’ve got it working. Not sure what I did to get the sound back but it’s there. It was still dropping out though and I decided to try it on the Wi-Fi setting and magically it’s fixed. Don’t know if the sound is as good as it is through the Ethernet cable. I wonder if I have a defective cable? May try another one to see. Thanks for all the help. One thing about this whole thing is that I’m much more familiar with the Rose operating system.

I have to report in that my problem with connectivity has been figured out. Looks like I had a bad Ethernet cable. After switching to Wi-Fi for my connection everything worked great so I started thinking about what could be causing my connectivity problem and the only thing I could come up with is that I had a bad Ethernet cable. When I bought my Rose I ordered an inexpensive audio quest cable and looking back I was having this problem from the start.  A few days ago I ordered a new cat 6a cable from Blue Jeans cables and after using it for a couple of hours, no dropouts. 
 

I realize there may be some sound quality gain to be had from a better cable, but right now my Rose sounds pretty good.