New buy, no return policy


I am negotiating a sale with a reputable, but small dealer for a pair of new Acora SRC-2 speakers. I have heard them in the showroom with comparable electronics to my own and loved the sound and design. The show room was only slightly acoustically treated.

I'm ready to throw down, but the dealer does not have any kind of return policy if, for some reason, they dont work out in my own space. I dont feel comfortable with this policy but wondering if I am just being too entitled?  Other dealers from which I have purchased new speakers  have had 30 or 60 day returns, no questions asked. 

I also have the opportunity to buy a used set of these speakers from TMR with a return policy (minus 5% ,restock) if not satisfied. Of course the used price is considerably cheaper but there is no factory warranty and although they are stated to have had own owner, their age and provenance are unknown.

Any guidance, opinions or advice?

mintakax

TMR delivered the speakers right to their permanent positions. It took 2 average sized young men, one hand cart and a total of 15 minutes. Each speaker was in its individual box.

 I set the speakers up myself (spikes, level, tweaking) and that didn't take too long either. The speakers come with temporary teflon cups that the spike wells sit in, so it's easy to tweak the positions. I am still amazed at their sound and beauty.

 

No idea about Stockholm. French don't like to service even each other, to put it mildly, let alone foreigners. But they would still be happy to do you a favour and take your money. As one French man put it - We like money as much as Americans  do but pretend to despise it -.

@mintakax congrats on the wonderful speakers and the smooth delivery and setup. I am just saying I don’t think there are any bad guys here, not you, not TMR and not the dealer.  Most importantly you are the winner because you love the speakers. 

French don’t like to service even each other, to put it mildly, let alone foreigners.

This attitude coupled with poor reliability goes a long way toward explaining why France utterly failed at selling cars in the US.