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New buy, no return policy

I am negotiating a sale with a reputable, but small dealer for a pair of new Acora SRC-2 speakers. I have heard them in the showroom with comparable electronics to my own and loved the sound and design. The show room was only slightly acoustically treated.

I'm ready to throw down, but the dealer does not have any kind of return policy if, for some reason, they dont work out in my own space. I dont feel comfortable with this policy but wondering if I am just being too entitled?  Other dealers from which I have purchased new speakers  have had 30 or 60 day returns, no questions asked. 

I also have the opportunity to buy a used set of these speakers from TMR with a return policy (minus 5% ,restock) if not satisfied. Of course the used price is considerably cheaper but there is no factory warranty and although they are stated to have had own owner, their age and provenance are unknown.

Any guidance, opinions or advice?

mintakax

Showing 2 responses by tosnc

tosnc
15 posts
 

I am surprised by the reactions to the dealer in this thread.  I would not have expected the dealer to demo 250 lbs each speakers in my home unless I lived next door, even at $48k.  Maybe something that I could take home myself but in reality I have never been to a dealer that was willing to demo speakers at my house. Electronics, yes but never speakers.

I just recently purchased speakers and had no expectation of demoing them in my home.  I did take my equipment to the dealer and demo them there.  The dealer is 3 hours away and it seemed unreasonable to expect them to deliver and set up the 165 lbs each speakers (which took a full day when they were delivered) on the chance that I would purchase.

Both the dealer and TMR being local to the OP, maybe the dealer knew TMR had a used pair that they were competing with.

tosnc
15 posts
 

@mintakax congrats on the wonderful speakers and the smooth delivery and setup. I am just saying I don’t think there are any bad guys here, not you, not TMR and not the dealer.  Most importantly you are the winner because you love the speakers. 

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