IsoAcoustics - A Class Act


I just wanted to share with folk my recent experience with IsoAcoustics.  I have a set of their Gaia I speaker feet.  I've switched my speaker set up to WP 7s and needed to change out the coupling bolts between the WPs and the Gaias.  After contacting the folk at IsoAcoustics they sent out a complementary set of connectors....I offered to cover the expense but they insisted on sending the connectors on their dime. When it comes to customer service, IsoAcoustics is without a doubt a class act.
cmcdaniel5
Very nice.  Solid customer service goes such a long way towards establishing and maintaining a brand & products.  I always try to go out of my way to support vendors who respond to issues and inquiries quickly.  I hear about quite a few vendors who don't even respond to emails or make people wait many months on resolving issues to be such a turn off.  In my business I'd never expect a client to tolerate that and I recognize that in a sea of so many products and services that solid communications and customer service is low hanging fruit to differentiate yourself from  and beat the competition. To do otherwise is a self-inflicted wound in my view.
I recently ordered some Gaia II footers for my Kef Ref 1 speakers and they sent me the correct bolts at no cost also.  
cmcdaniel5

Thank You for posting your experience. I want to try their footers for CD/SACD players.

Happy Listening!
Isoacoustics are a quality product. I have their footers under my integrated and SACD player and couldn't be happier with the results.

All the best,
Nonoise
big_greg,

I’m looking at getting a pair of the KEF Reference 1’s.  Let me know your thoughts on the Gaia ll footers and the Ref 1’s.

Thanks.

JD
@curiousjim The Gaia II footers appear to be well made and look nice. It's hard to do an A/B comparison with and without.

No dramatic difference that I can detect but I have to believe they are helpful in my bouncy floors. The Ref 1s already sounded fantastic.

I don't regret getting the Gaias, but there might be other areas where you could spend that money that would have more impact. 

But then again, your room, your ears, your floors... you might have a different experience. 
Does anyone know if the Isoacoustics Gaia require break in after installation to sound good? If yes, approximately how many days? Or they will sound great right off the bat after installation?

Installed on speakers.

I find the setting up to be rather basic and not very precise as fine tuning of the footers to achieve a perfect level is not possible since the logo needs to face the front or back. The Gaia somehow has some tolerance built in to compensate for slightly uneven floors / inaccurate level adjustments of the Gaia.

I just put some Gaia II’s on my Marten Django’s. The improvement in bass and mid-range is dramatic. My floors were picking up a lot of resonance with the stock feet and that is all gone now. I am blown away how much of a difference they make. Decoupling the speakers from the floor makes sense and they truly seem to accomplish this. Give them a shot before you upgrade next and you may be surprised how good your speakers can sound. 

They now come standard on all Marten speakers by the way. That says something about the product and I can see why.