user rich has entered room
analyst Tonya_ has entered room
Tonya_> Hi Rich. Welcome to Sony Online Support. I'm Tonya. Please allow me a moment to review your concern.
rich> ok thanks
Tonya_> Thank you for waiting, Rich. I'm sorry that the DVI input is not working on the TV. I'll be glad to assist you with this.
Tonya_> When did it last work as expected?
rich> i finally bought a ps3 and it works fine on my bravia tv. then i bought a rocketfish hdmi cable to dvi adapter and there is no picture on the KF-50WE610
rich> it has never worked on the KF-50WE610
Tonya_> Please let me know if you're using a Sony blu-ray player.
rich> sony ps3
Tonya_> Okay, Rich.
Tonya_> .
Tonya_> I'm sorry for the typo.
Tonya_> I'm sorry, Rich. It's not possible to connect HDMI OUT to the DVI IN of the TV.
Tonya_> Since, the DVI port won't support the High resolution signals bypassed by the HDMI port of the PS3. It's not possible to connect the HDMI OUT to DVI IN.
Tonya_> Rich, you can use the DVI-HDMI adapter with the Sony devices.
rich> that is what i am trying to do. why wont it work with my tv
Tonya_> You can connect DVI OUT of a device to the HDMI IN of the TV using the adapter.
Tonya_> Since, it's not possible to downgrade the signals in the devices. It's not possible to connect the HDMI OUT of a device to the DVI IN of the TV.
Tonya_> Yes, Rich.
Tonya_> If the device like computer or blu-ray player has DVI OUT, then you can connect the DVI OUT of the device to the HDMI IN of the TV using the adapter.
Tonya_> This connection will upgrade the signals from DVI port to HDMI port.
rich> the KF-50WE610 only has dvi no hdmi
Tonya_> It's not possible to connect HDMI OUT of the device to the DVI IN port of the TV as the signals passed from the HDMI port is in High definition and the DVI port can receive only analog signals.
rich> is there a dvi out cable for the ps3
Tonya_> I'm sorry, Rick. We are Sony Consumer Electronics Team. We don't have the information regarding the Playstation in our database.
Tonya_> Hence, please refer to the manual of the PS3 to check the ports available on it.
Tonya_> Thanks for your patience and time.
rich> From a user's perspective, an HDMI display can be driven by a single-link DVI-D source, since HDMI and DVI-D define an overlapping minimum set of supported resolutions and framebuffer formats to ensure a basic level of interoperability. In the reverse scenario, a typical HDMI-source (such as a Blu-ray Disc player) may demand HDCP-compliance on the display, an optional capability for DVI monitors. Hence, though the display link is technically operable in the sense that the HDMI source can produce a watchable image on the DVI monitor, content policy may forbid the display of HDCP-protected content on the non-HDCP compliant display. Absent this HDCP issue, an HDMI-source and DVI-D display would enjoy the same level of basic interoperability.
rich> Hence, though the display link is technically operable in the sense that the HDMI source can produce a watchable image on the DVI monitor, content policy may forbid the display of HDCP-protected content on the non-HDCP compliant display. Absent this HDCP issue, an HDMI-source and DVI-D display would enjoy the same level of basic interoperability
rich> Absent this HDCP issue, an HDMI-source and DVI-D display would enjoy the same level of basic interoperability
rich> is this the real issue HDCP issue
Tonya_> Please stay online while I confirm this with our next level of support.
rich> ok thanks
rich> content policy may forbid the display of HDCP-protected content on the non-HDCP compliant display.
Tonya_> Thank you for waiting, Rich.
Tonya_> Rich, both the PS3 and the TV are HDCP compaint.
Tonya_> Hence, it might not be an HDCP complaint issue.
Tonya_> The PS3 will output the resolution of 1080/24p through the HDMI port.
Tonya_> The DVI port of the TV will support only 1080i signals.
Tonya_> Hence, it's not possible to get the video signals bypassed from the HDMI port of the PS3 to the DVI port of the TV.
rich> can i run my ps3 hdmi out to my laptop and then it will go out to the dvi in on the tv
Tonya_> The Computer must have the DVI Input and DVI output ports to perform this operation.
Tonya_> Also, the computer must be capable to bypass the signals from the PS3 to the TV.
rich> ok thanks
Tonya_> You're most welcome.
analyst Tonya_ has entered room
Tonya_> Hi Rich. Welcome to Sony Online Support. I'm Tonya. Please allow me a moment to review your concern.
rich> ok thanks
Tonya_> Thank you for waiting, Rich. I'm sorry that the DVI input is not working on the TV. I'll be glad to assist you with this.
Tonya_> When did it last work as expected?
rich> i finally bought a ps3 and it works fine on my bravia tv. then i bought a rocketfish hdmi cable to dvi adapter and there is no picture on the KF-50WE610
rich> it has never worked on the KF-50WE610
Tonya_> Please let me know if you're using a Sony blu-ray player.
rich> sony ps3
Tonya_> Okay, Rich.
Tonya_> .
Tonya_> I'm sorry for the typo.
Tonya_> I'm sorry, Rich. It's not possible to connect HDMI OUT to the DVI IN of the TV.
Tonya_> Since, the DVI port won't support the High resolution signals bypassed by the HDMI port of the PS3. It's not possible to connect the HDMI OUT to DVI IN.
Tonya_> Rich, you can use the DVI-HDMI adapter with the Sony devices.
rich> that is what i am trying to do. why wont it work with my tv
Tonya_> You can connect DVI OUT of a device to the HDMI IN of the TV using the adapter.
Tonya_> Since, it's not possible to downgrade the signals in the devices. It's not possible to connect the HDMI OUT of a device to the DVI IN of the TV.
Tonya_> Yes, Rich.
Tonya_> If the device like computer or blu-ray player has DVI OUT, then you can connect the DVI OUT of the device to the HDMI IN of the TV using the adapter.
Tonya_> This connection will upgrade the signals from DVI port to HDMI port.
rich> the KF-50WE610 only has dvi no hdmi
Tonya_> It's not possible to connect HDMI OUT of the device to the DVI IN port of the TV as the signals passed from the HDMI port is in High definition and the DVI port can receive only analog signals.
rich> is there a dvi out cable for the ps3
Tonya_> I'm sorry, Rick. We are Sony Consumer Electronics Team. We don't have the information regarding the Playstation in our database.
Tonya_> Hence, please refer to the manual of the PS3 to check the ports available on it.
Tonya_> Thanks for your patience and time.
rich> From a user's perspective, an HDMI display can be driven by a single-link DVI-D source, since HDMI and DVI-D define an overlapping minimum set of supported resolutions and framebuffer formats to ensure a basic level of interoperability. In the reverse scenario, a typical HDMI-source (such as a Blu-ray Disc player) may demand HDCP-compliance on the display, an optional capability for DVI monitors. Hence, though the display link is technically operable in the sense that the HDMI source can produce a watchable image on the DVI monitor, content policy may forbid the display of HDCP-protected content on the non-HDCP compliant display. Absent this HDCP issue, an HDMI-source and DVI-D display would enjoy the same level of basic interoperability.
rich> Hence, though the display link is technically operable in the sense that the HDMI source can produce a watchable image on the DVI monitor, content policy may forbid the display of HDCP-protected content on the non-HDCP compliant display. Absent this HDCP issue, an HDMI-source and DVI-D display would enjoy the same level of basic interoperability
rich> Absent this HDCP issue, an HDMI-source and DVI-D display would enjoy the same level of basic interoperability
rich> is this the real issue HDCP issue
Tonya_> Please stay online while I confirm this with our next level of support.
rich> ok thanks
rich> content policy may forbid the display of HDCP-protected content on the non-HDCP compliant display.
Tonya_> Thank you for waiting, Rich.
Tonya_> Rich, both the PS3 and the TV are HDCP compaint.
Tonya_> Hence, it might not be an HDCP complaint issue.
Tonya_> The PS3 will output the resolution of 1080/24p through the HDMI port.
Tonya_> The DVI port of the TV will support only 1080i signals.
Tonya_> Hence, it's not possible to get the video signals bypassed from the HDMI port of the PS3 to the DVI port of the TV.
rich> can i run my ps3 hdmi out to my laptop and then it will go out to the dvi in on the tv
Tonya_> The Computer must have the DVI Input and DVI output ports to perform this operation.
Tonya_> Also, the computer must be capable to bypass the signals from the PS3 to the TV.
rich> ok thanks
Tonya_> You're most welcome.